A ready-to-run lesson plan for exploring how organisational culture, authority, and shared assumptions influence safety in everyday operations. Designed for Crew Resource Management (CRM) and human factors training.
The session examines safety culture as something that is created through daily decisions, behaviours, and interactions. It examines the factors that help build or deter a strong safety culture. Through reflection, discussion, and real-world examples, participants explore how culture shapes communication, compliance, reporting, and the willingness to speak up.
+ Main topic: Operator’s safety culture and company culture, and cultural differences
+ Related topics: Organisational factors and standard operating procedures (SOPs); individual and team responsibilities; communication; attitudes and behaviours; authority gradients
+ Training length: 60 – 70 minutes
+ Included: 2x student handouts, lesson plan with instructor notes, PowerPoint slides
+ Access: Instant download after payment
+ File formats: Pdf and PowerPoint
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Intuitive design
CORE ELEMENTS
The lesson plan is built around experiential learning and reflection. It begins with a short self-assessment that invites participants to look at their own attitudes to authority, rules, and responsibility. The session explores how national and organisational culture influence behaviour, hierarchy, and communication. Through safety culture frameworks, authority gradients, and real-world statements, participants reflect on how culture is formed — and how their own actions shape safety every day.
INCLUDED
A fully structured session with clear trainer guidance. The complete training package includes suggestions for relevant external video clips, two student handouts, lesson
plan with trainer notes, and PowerPoint slides. The material is designed to be easy to use and adaptable, allowing you to deliver the session with confidence.
LENGTH
Designed to be flexible and can be used as a stand-alone session or as part of a longer CRM or Human Factors programme. It can be adjusted to allow more time for discussion and reflection, with trainer notes indicating where the session can be shortened or expanded depending on time and group dynamics. When delivered as a stand-alone session, the lesson takes approximately 60–70 minutes.
The Operator’s Safety Culture and Company Culture Lesson Plan is designed as a practical facilitation tool. The lesson focuses on how authority, communication, and shared assumptions shape behaviour in real working environments.
The session is particularly well suited for CRM and Human Factors training, but also works effectively for flight instructors, healthcare educators, and trainers working in safety-critical or high-pressure organisations where culture directly influences performance and risk management.
Developed by trainers for trainers, the lesson provides a structured way to explore safety culture at both organisational and individual levels, helping participants understand not only what safety culture is, but how it is created, sustained, and challenged in practice.
We have gathered the most frequently asked questions from our customers to help you in the best way possible
The lesson plan is designed for trainers working with safety culture, organisational factors, and human factors, including CRM and Human Factors trainers, flight instructors, healthcare educators, and professionals teaching safety, leadership, or risk management.
Participants gain a clearer understanding of safety culture, authority gradients, and power distance, as well as insight into how reporting, communication, and trust influence safety in everyday work.
No specialist equipment is required beyond standard classroom or training-room facilities, including a projector or TV and a flip chart or whiteboard.
The lesson is also relevant for healthcare settings, where hierarchy, authority, and culture strongly influence communication, reporting, and patient safety.
