Human Factors in Healthcare Introductory Course

Course overview

Our 1-day Human Factors Healthcare Introductory course is designed for medical staff and aims at promoting a basic understanding of Human Factors and their impact on patient safety.

During the course, we will identify and discuss the human factors that cause mishaps, including how fatigue and stress influence our ability to perceive information correctly, such as misreading a monitor or failing to hear an important instruction. Another cornerstone in improving patient safety is the knowledge and acceptance of leadership and management styles and their impact on information flow.

The course is suitable for all groups of medical staff or personnel within public or private healthcare organisations. We focus on strategies to enhance patient safety through effective collaboration, information sharing, communication and listening and assist you with identifying practical strategies to design error-tolerant solutions.

Doctor with dropper. Adult nurse standing near the drop counter.

This is included in the course

This 1-day Human Factors Healthcare Introductory course aims to build and sustain an atmosphere where all personnel feel empowered to speak up when they suspect a problem.

An introductory course programme can, for example, include some of the following: 

  • Leadership and teambuilding
  • Decision-making and problem-solving
  • Human performance and limitations
  • Effective communication
  • Threat and Error management (TEM)
  • Workload management
  • Information acquisition and processing
  • Stress and stress management
  • Safety culture and company culture
  • Cooperation
  • Situational awareness
  • Standard operating procedures (SOPs)
  • Resilience development and mental flexibility
  • Fatigue and vigilance
  • Industry case studies


This one-day introductory course can be designed to meet specific needs or problem areas your organisation may have already identified.

Training in Human Factors can help develop an understanding of: 

  • Human performance and limitations (why human error exists)
  • How barriers in communication can threaten patient safety
  • How a proper safety culture can enhance performance
  • Improving effective collaboration across teams
  • Identifying potential threats and manage risks
  • How human factors tools can reduce improperly patient handling
  • How standard operating procedures can improve the design of the healthcare system.

You’ll receive a comprehensive training package when participating in a NaviMinds course. We hand-pick curated materials relevant to your training. 

The 1-day Human Factors Introductory course in Healthcare includes: 

  • 8 hours of interactive training
  • Plug’n’play lesson plans for selected lessons 
  • Student handouts 
  • Powerpoint presentation
  • All the above delivered digitally
  • Copyright permission for the use and reproduction of materials for internal training 
  • Free access to Tivoli on course days (after the course and when it’s open)


Upon course completion, you will be able to design and deliver effective, practical human factors training for various healthcare personnel.

Our Human Factors training courses for healthcare personnel take a highly interactive approach, using facilitation, role-plays, group activities, exercises, and industry case studies. Participants are encouraged to share stories, compare ideas and workshop solutions to human factors challenges with expert facilitator support. 

Moreover, this course in Human Factors for healthcare personnel is less concerned with the traditional focus on knowledge, skills, and experience. Instead, we emphasise the “soft skills” such as establishing effective communication, showcasing “good” leadership, tips on managing workload and gaining situational awareness.

In-house training or at our Training facility in Copenhagen

The training is available at our training facilities in central Copenhagen or in-house at the client’s location.
These courses are offered on demand. For more information about this course, don’t hesitate to contact us.

Why do training in human factors for healthcare staff?

Training in human factors is vital for patient safety and quality of care. It reduces medical errors by addressing the complex interplay of human capabilities and limitations in healthcare settings. Human factors training also promotes teamwork and communication among healthcare teams and equips healthcare professionals with crisis management skills to handle high-pressure situations effectively.

Human factors training fosters a culture of continuous improvement, encouraging error reporting and process enhancements.

 

What are human factors in healthcare?

Human factors in healthcare encompass the impact of human capabilities, behaviours, and limitations on patient safety and care quality. Effective communication and teamwork among healthcare professionals are necessary to prevent errors. Cognitive factors, including decision-making and problem-solving, must be considered. Fatigue and workload management should be evaluated to reduce errors and improve patient safety. Adequate understanding and safe use of technology and Electronic Health Records (EHRs) must be emphasized. Encouraging error reporting and analysis contributes to continuous improvement in healthcare systems. And crisis management skills are essential to practice in high-stress situations and emergencies.

These will be your instructors

Alexander B.

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Sarah H.

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Anders L.

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Customer reviews

5.0
Based on 8 reviews
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Horea MesesanHorea Mesesan
13:46 16 Jun 23
I cannot think of a better place for aviation related trainings. Already been here twice and loved it every time. The knowledge I gained here helped me a lot in the professional and private life 🙂
Guillaume GenoudGuillaume Genoud
15:08 21 Apr 23
Excellent working atmosphere and course content.In more than 10 years, definitively thé Best CRMT course.Thank you Naviminds!!
K EK E
15:08 21 Apr 23
Amazing course with so many new view points to CRM topics. I also got a lot of new tips and tricks to use as an instructor. Anne and Sarah are such amazing teachers. Thank you for the course!
Rich TylerRich Tyler
16:04 24 Feb 23
Fantastic course delivered by Anne, Sarah and Jacob. Excellent facilitators and very experienced in their field in delivering the crew resource management trainer core course. Highly recommended and thank you.
George PapadakisGeorge Papadakis
10:48 23 Sep 21
An excellent 5-day Crew Resource Management Trainer (CRMT)/ Human Factors course. Highly recommended for the context and passion of the training team!Great material provided and in combination with the training experience it produces a high quality outcome.
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