Our 1-day introductory course gives healthcare professionals a practical introduction to Human Factors and their impact on patient safety.
Through healthcare-specific examples and interactive exercises, we explore how factors such as communication, teamwork, leadership, stress and fatigue influence performance, and focus on practical strategies to manage their impact and enhance patient safety.
Every course is tailored to your organisation’s specific challenges. Typical topics include:
How human performance and limitations affect patient safety
How stress and fatigue affect performance, and practical ways to manage their impact
How communication can break down in healthcare teams, and what helps information get through clearly
How teamwork, leadership and decision-making influence safety and patient care
How procedures and Human Factors tools can support healthcare professionals in reducing everyday risk
We start with a core set of topics that gives your team a clear, practical introduction to human factors. From there, we tailor the content to your organisation’s real challenges – from procedural adherence, stress and workload, breakdown of communication, or whatever matters most to your team.
Training in Human Factors can help:
Safety managers, operators, supervisors, accident investigators, and CEOs all benefit from this course – as does anyone on your team who wants a shared understanding of how human factors affect safety and performance.
Before your course, we talk through your organisation’s specific needs – the challenges and risks your workforce is facing – and build the content around what matters to your team.
Depending on group size and the topics you want covered, the course can include role-play, group activities, exercises, and industry case studies. Participants are encouraged to share stories, compare ideas, and work through human factors challenges together, with expert facilitator support throughout.
We have gathered the most frequently asked questions from our customers to help you in the best way possible.
No. Participants do not need any prior experience with Human Factors to complete this course.
Yes. We start with a conversation about your organisation’s specific needs and challenges, and shape the course content around what matters most to your team.
This course can be delivered either online or in person at your own facility, depending on what works best for your organisation.
Pricing starts from €1,499 for a training day, adjusted depending on the level of customisation your organisation needs.
Contact us for a personalised quote.
This is an introductory course, not a certification. It’s designed to build understanding of human factors across your team, not provide a formal qualification.
A practical introduction to human factors – built around the risks and challenges your team faces.
Get DELPHI© – one of the group exercises we use in our own training – completely free.
See how a NaviMinds exercise works before choosing one for your own training.
