Our 1-day Human Factors Healthcare Introductory course is designed for medical staff in public or private healthcare organisations, providing a foundational understanding of how Human Factors impact patient safety.
Throughout the course, we explore how human factors like fatigue and stress can lead to errors, such as misreading monitors or missing crucial instructions. We also emphasise the importance of leadership and management styles in improving information flow and overall patient safety.
We focus on strategies that enhance patient safety through effective collaboration, clear communication, and practical solutions for reducing errors.
Our Human Factors training is highly interactive, incorporating role-plays, group activities, and real-world case studies. Participants are encouraged to share experiences, exchange ideas, and collaborate on solutions with expert guidance.
Unlike traditional courses that focus solely on knowledge, skills, and experience, we emphasise essential “soft skills” like communication, leadership, workload management, and situational awareness.
This one-day course can be customised to address specific needs or challenges within your organisation.
Leadership and teamwork
Decision-making and problem-solving
Safety and organisational culture
Standard Operating Procedures
8 hours of interactive training
Plug’n’play lesson plans for selected lessons (delivered digitally)
Student handouts (delivered digitally)
PowerPoint presentations (delivered digitally)
Copyright permission and license for the use of the material for internal training
Free access to Tivoli on course days (after the course studying and while opening hours)
Human performance and limitations (why human error exists)
How barriers in communication can threaten patient safety
How human factors tools can reduce improperly patient handling
How standard operating procedures can improve the design of the healthcare system
Design and deliver effective, practical human factors training for various healthcare personnel.
Training in human factors is vital for patient safety and quality of care. It reduces medical errors by addressing the complex interplay of human capabilities and limitations in healthcare settings. Human factors training also promotes teamwork and communication among healthcare teams and equips healthcare professionals with crisis management skills to handle high-pressure situations effectively.
Human factors training fosters a culture of continuous improvement, encouraging error reporting and process enhancements.
Human factors in healthcare encompass the impact of human capabilities, behaviours, and limitations on patient safety and care quality. Effective communication and teamwork among healthcare professionals are necessary to prevent errors. Fatigue and workload management are evaluated to reduce errors and improve patient safety. Good understanding and safe use of technology and Electronic Health Records (EHRs) must be emphasized. Encouraging error reporting and analysis contributes to continuous improvement in healthcare systems. And crisis management skills are essential to practice in high-stress situations and emergencies.
Anybody with responsibility for people, safety and the environment. Particularly safety managers, operators, supervisors, accident investigators, and CEOs. The course is also suitable for employees involved in implementing, developing, and delivering human factors training.
Our training is available at our facilities in central Copenhagen or can be conducted in-house at your location.
These courses are offered on demand. For more information or to request a personalized quote, please don’t hesitate to contact us.
Yes, we can deliver the course in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.
Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.
Sarah began her career as a Cabin Attendant at Cimber/CityJet A/S. In 2018, Sarah joined Copenhagen AirTaxi A/S, where she helped educate new pilots on workload- and time management. She holds a master’s degree in Business and Psychology from Copenhagen Business School and currently serves as the Brand Manager and CRM trainer at NaviMinds.
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