On-demand CRM courses

Crew Resource Management Initial Training

Our 2-day (16 hours) CRM Initial course is designed for pilots, cabin crew, and dispatch members joining an operator for the first time.

Our CRM initial training fully complies with the EASA requirement as stated in part ORO.FC.115 for pilots and part ORO.CC.115 for cabin crew.

Our course provides practical tools for trainees to take with them in their new role. We practice key skills and attitudes needed to operate an aircraft safely and efficiently.

This highly interactive course stimulates involvement and provides plenty of tools for new hires to take with them. 

Our Crew Resource Management Initial programme includes:

  • Crew Resource Management history and principles
  • Information acquisition and processing
  • Safety culture and cultural differences
  • Stress and workload management
  • Situational awareness
  • Effective communication and active listening
  • Sleep, fatigue and vigilance
  • Threat and Error Management (TEM)
  • Leadership, coordination, teamwork

 

The CRM Initial course is available at our training facilities in central Copenhagen, online as a live webinar or in-house at the client’s location.

Stewardesses and pilots carrying trolley luggage bags at airport

Crew Resource Management Recurrent Training

Our 1-day (8 hours) CRM Recurrent Training is designed for pilots and cabin crew members who need to renew their CRM certification. The course enhances their technical and non-technical skills and highlights factors contributing to a safety mindset and behaviour.

NaviMinds offer a CRM Recurrent programme that relates to your operational environment and aligns with your organisation’s 3-year cycle for CRM training. We tailor content to the nature of your organisation’s flight operations, ensuring that the training is relevant and practical.

We ensure trainees are provided key attitudinal and behavioural skills via role plays, group discussions, and interactive exercises to maintain a safe and efficient flight operation.

The CRM Initial course is available at our training facilities in central Copenhagen, online as a live webinar or in-house at the client’s location.

Stewardesses and pilots carrying trolley luggage bags at airport

CRM – Operator Conversion Course – Joining an Operator

Book our tailored CRM Operators Conversion Course that covers all requirements specified in EASA part ORO.FC.220.

Our 1-day Operator Conversion Course offers an exciting and eye-opening journey into the factors associated when joining a new airline. We include relevant case studies to help pilots understand and apply the theoretical concepts of CRM to real-world scenarios in their new operation. Our Operator Conversion Course is developed to comply with the airline’s operations to familiarise pilots with the specific procedures and operating areas.

Experienced current or former flight crew members deliver all our OCC and provide bespoke training for your organisation’s operations, routes, aircraft types and SOPs.

A typical OCC programme from NaviMinds consists of several interactive lessons with role plays, group exercises and discussions. This is to reinforce the practical application of the skills learned during our course.

Aviator seated in the flight deck piloting an aircraft

Operator Conversion Course – Change of Aircraft Type

Our Operator Conversion Course is designed for pilots who are changing aircraft type. The course programme prepares pilots for the changing to a new aircraft type and fulfils all requirements as stated in EASA part ORO.FC.220. 

This 1-day conversion course for a change of aircraft type includes relevant case studies and type-specific accidents and incidents to provide pilots practical tools for dealing with their new operation – ensuring a smooth transition.

Experienced current or former flight crew members deliver all our OCC and provide bespoke training for your organisation’s operations, routes, aircraft type and SOPs.

A typical OCC programme from NaviMinds consists of several interactive lessons with role plays, group exercises and discussions. This is to reinforce the practical application of the skills learned during our course.

Airplane during take off on airport runway

Command Upgrade Training

Our 1-day CRM Command Upgrade Training course is designed for pilots who are being upgraded to Captains/Commanders.

The course deals with teaching and learning principles. We include discussions on operational challenges, and provides practical strategies and tips on decision-making, communication, leadership, and more to prepare you for your new role. Experienced CRM trainers and current or former Line Captains conduct all our CRM Command Upgrade courses. The course fully complies with all EASA, ICAO, CAA and other major regulatory bodies worldwide.

Our CRM Command Upgrade Course programme includes:

  • Human error and reliability
  • Threat and Error Management (TEM)
  • Leadership, coordination, synergy
  • Personality, attitude, behaviour
  • Information acquisition and processing
  • Situational awareness
  • Sleep, fatigue and vigilance
  • Stress and workload management
  • Effective communication and active listening
  • Automation, monitoring and intervention
  • Resilience and mental flexibility
  • Standard operating procedures

 

We offer a second day of optional training, allowing for more in-depth discussions and exercises to prepare you for the myriad of responsibilities in the left-hand seat.

African american copilot flying airplane with captain in cockpit

These will be your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

Sarah Hudson

Brand Manager & CRM Trainer

Sarah began her career as a Cabin Attendant and later as Cabin Supervisor at Cimber/CityJet A/S. In 2018, Sarah joined Copenhagen AirTaxi A/S, where she helped educate new pilots on workload- and time management. She holds a master’s degree in Business and Psychology from Copenhagen Business School and currently serves as the Brand Manager and CRM trainer at NaviMinds.

Customer reviews

5.0
Based on 8 reviews
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Horea MesesanHorea Mesesan
13:46 16 Jun 23
I cannot think of a better place for aviation related trainings. Already been here twice and loved it every time. The knowledge I gained here helped me a lot in the professional and private life 🙂
Guillaume GenoudGuillaume Genoud
15:08 21 Apr 23
Excellent working atmosphere and course content.In more than 10 years, definitively thé Best CRMT course.Thank you Naviminds!!
K EK E
15:08 21 Apr 23
Amazing course with so many new view points to CRM topics. I also got a lot of new tips and tricks to use as an instructor. Anne and Sarah are such amazing teachers. Thank you for the course!
Rich TylerRich Tyler
16:04 24 Feb 23
Fantastic course delivered by Anne, Sarah and Jacob. Excellent facilitators and very experienced in their field in delivering the crew resource management trainer core course. Highly recommended and thank you.
George PapadakisGeorge Papadakis
10:48 23 Sep 21
An excellent 5-day Crew Resource Management Trainer (CRMT)/ Human Factors course. Highly recommended for the context and passion of the training team!Great material provided and in combination with the training experience it produces a high quality outcome.
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