CRM Course for Line Training Captains

Course overview

This 1-day CRM Course for Line Training Captains is designed for you who will carry out the role of a Line Trainer/Line Checker.

The course deals with teaching and learning principles and is suitable for new and experienced Line Training Commanders (often referred to as LIFUS Captains).

We include theories of how students learn and handover techniques to evaluate your students’ CRM skills (NOTEHCS). We add to the theoretical background with role plays, video clips, interactive exercises and group discussions and build on CRM principles.

Participating in a Line Training Captain CRM course will equip you with the best tools to train your students to reach their highest performance standards.

Experienced CRM trainers and Line Training Captains conduct all our CRM Line Training courses.

What you are getting:

A manual with highlights from the course

Student handouts

Numerous role-plays and exercises designed by NaviMinds

Issuance of individual certificates on completion of the course

Light breakfast, lunch, fresh fruit, and refreshments on all days (vegetarian, vegan or other dietary requests are catered for) 

Free access to Tivoli on course days (after the course studying and while opening hours)

What you'll learn:

Recognise the role and responsibilities of being a Line Trainer

Practice creating a motivating learning environment

Practice creating a motivating learning environment

Design and structure training sessions

Apply different teaching methods depending on trainees’ background and experience level

Provide effective pre-flight briefings and debriefings.

Course program

1-Day program

Lesson 1

  • Welcome and introduction; The trainer ́s role and responsibilities
  • Pre-conceptions – assessments of trainees

Lesson 2

  • Learning styles and obstacles to learning
  • How we learn
  • Training techniques

Lesson 3

  • Communication
  • Questioning techniques
  • Situational awareness (Mood meter)
  • Briefing techniques
  • Role plays – pre-flight briefings

Lesson 4

  • Non-technical skills (CRM skills – Human factors)
  • How to diagnose and assess (group work)
  • Getting down to root causes

Lesson 5

  • Behaviors and attitudes
  • (Human factors and human performance and limitations)
  • Evaluation – based on what?
  • Feedback and debriefing techniques

Lesson 6

  • Role plays (video clips)

Lesson 7

  • Summary and feedback of the course

About the course

The course covers the theoretical background of student learning and CRM evaluation techniques (NOTECHS). It will also give you practical training in pre-flight briefings and debriefings via role-plays, interactive exercises, and video clips.

This CRMT Line course will teach you how to assess the student’s social, communication, and psychological skills.

The Line Training/Line Check Captain’s goal is to enable the student to reach the highest performance standards. At NaviMinds, we have put great effort into designing our training material to help those who are to become Line Trainers (or those who are just looking to be refreshed).

CRM Course for Line Training Captains programme includes:

  • How we learn and the obstacles to learn
  • Hazardous attitudes and behavioural markers
  • Facilitation techniques
  • Assessment of Non-Technical Skills (NOTECHS)
  • Pre-flight briefings and debriefings techniques
  • Methods to deliver effective feedback.

We offer a second day of training as optional, allowing for more in-depth discussions on instruction and evaluation techniques and even more role-plays. 

Download the course programme (PDF)

By the end of the course, you will be able to:

  • Recognise the role and responsibilities of being a Line Trainer
  • Practice creating a motivating learning environment
  • Design and structure training sessions
  • Apply different teaching methods depending on trainees’ background and experience level
  • Provide effective pre-flight briefings and debriefings.

Before the course starts, you will receive pre-study materials covering some of the most relevant topics in the course programme, followed by 8 hours of highly interactive training.

The course completion time in total is approximately 12 learning hours.

Our 1-day CRM Line Training course is inclusive of the following:

  • A manual with highlights from the course
  • Student handouts
  • Numerous role-plays and exercises designed by NaviMinds
  • Issuance of individual certificates on completion of the course
  • Light breakfast, lunch, fresh fruit and refreshments (vegetarian, vegan or other dietary requests are catered for)
  • Central training location with easy access to and from Copenhagen Airport
  • Free access to Tivoli on course days (after the course and when it’s open)

FAQ

Yes, this course meets the EASA, FAA and CAA requirements for trainers involved in LIFUS training.

All our CRM Line Training courses are conducted by experienced CRM trainers and Line Training Captains, ensuring the highest quality of instruction.

 

To become a Line Training Captain (LTC), you must be a Captain within your respective Operator.

A Captain nominated to be an LTC does not necessarily need to be an instructor (SFI/TRI) or an examiner (TRE). 

Each Operator can have different requirements for their Line Training Captains. 

Requirements will typically include: 

  • Familiarity with the Operator’s philosophy, procedures, and kind of operation 
  • Have completed 1 or more proficiency checks with the Operator
  • Profound knowledge of the administrative procedures, contents in Operations Manuals, documents, forms, and related records

Our Line Training Captain CRM course is available at our state-of-the-art training facilities in central Copenhagen, online as a live webinar, or in-house at the client’s location.

Our Line Training courses are available on demand. 

  • Physical classroom: € 1,399 (price includes 5 participants)
  • Virtual classroom: € 1,399 (price includes 5 participants)

 

Many clients find it beneficial to train a group of Line Training Captains together to complete the CRM assessment course. To support this, we offer a special rate for groups of up to five participants.

We highly recommend enrolling at least two participants in the course. This approach maximizes the benefits of our role-play scenarios, group discussions, and other interactive activities, ensuring Line Captains are thoroughly prepared for their roles.

If you need to sign up just one participant, please reach out to us, and we’ll find a solution that works for you.

Option 1: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 2: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

Yes, upon successful completion of the course, you will receive an EASA-compliant certification.

NaviMinds is the market’s leading provider of crew resource management (CRM) and human factors training. Since 1987, we have partnered with airlines and aviation organizations worldwide, ensuring that our facilitators bring extensive experience and expertise.

We are proud recipients of numerous prestigious awards, including “Most Innovative Training Provider,” “Best Human Factors Consulting Firm,” and “Best Crew Resource Management Training Provider” for multiple years. 

Our guiding philosophy is:

“Training for pilots – by pilots”

This ensures that you are guided through EASA-required topics by one of our current or former Line Trainers/Line Checkers in an exciting and motivating manner.

Our courses combine theoretical and practical elements, providing you with the know-how to understand and effectively apply teaching and learning strategies in the classroom and various aviation environments, including flight simulation devices and other training venues.

Meet your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

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