Healthcare Workshops

Healthcare Workshop

Help healthcare teams prevent errors and deliver safer care

Looking to improve patient safety? Our healthcare workshops offer an interactive approach to addressing and introducing Human Factors to medical personnel.

“Medication harm is an urgent global public health concern, accounting for 50% of all preventable harm in healthcare. It also presents a huge global financial burden contributing to 9% of total avoidable costs due to suboptimal medicine use, or the equivalent of US$ 42 billion of global total health expenditure.”

– World Health Organisation (WHO) 

What You Will Achieve

By the end of the course, you will be able to:

Developing and implementing standard operating procedures, considering the risk of human error

Operationalising an incident reporting and learning system

Creating a safety culture where workers can raise safety concerns

Implementing strategies to reduce the risk of errors, such as double-checking and cross-checking in a “Know. Check. Ask.”-fashion.

Understanding the impact of fatigue and stress on mental performance

Bring case studies to life and guide meaningful reflection 

Understanding and accepting the effect of team behaviour synergy

Training Built for the Real World

These medication errors occur when human factors such as fatigue, poor environmental conditions or staff shortages affect prescribing, transcribing, dispensing, administration, and monitoring practices, resulting in severe harm, disability and even death. 

In Denmark alone, around 3000 people die yearly due to unintended human error. Our workshops for healthcare personnel addresses these human factors and assist medical staff in identifying strategies that ensures enhanced patient safety.

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Our experienced Human Factors trainers will work closely with you to design and customise the healthcare workshop according to your needs, including any particular topics or problem areas you may have already identified. 

Since we are a smaller number of people at our workshops, we include a series of experiential learning exercises. This means that when you join one of our workshops, you will experience the benefits and pitfalls on your own body and mind, creating a much more effective form of learning.

The overall goal is to create reflections and reinforce the awareness of how individual limitations and system vulnerabilities may compromise patient outcomes and even contribute to occupational injuries.

When booking a healthcare workshop at NaviMinds, you will receive a bespoke programme customised to suit you and your organisation’s needs. 

We include curated materials for your healthcare organisation that will help you introduce the topic of Human Factors across medical teams.

Our experienced team of Human Factors trainers is dedicated to providing the highest quality training possible. We have spent years developing eye-opening games and exercises that help us prove that human error is a normal part of our human makeup. We guarantee that our workshops on Human Factors will be an eye-opening and thought-provoking learning experience for your healthcare team.

At NaviMinds, we deliver Human Factors and resource management training to various safety-critical industries. We are specialists in Human Factors and have vast experience designing lessons and workshops for the healthcare industry.

Workshop Programme

SOP

01 Welcome and introduction
02 SOPs and operational deviations
03 Communication in practice
04 Group exercise: Communication under pressure
05 Self-study

Situational awareness

01 Working with threats and errors in a safety-critical environment
02 Training techniques for student engagement
03 Decision-making in operational environments
04 Group exercise: Designing procedures for safer operations
05 Situational awareness
06 Workload and performance under pressure
07 Speaking up and intervening
08 What helps information stick

Human Factors

01 Human interaction with automation
02 Safety culture and organisational influence
03 Fatigue and performance
04 Applying trainer techniques

Upcoming Courses

Reserve your spot with just a 10% down payment on the course fee.

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FAQ

According to WHO, medication-related harm accounts for 50% of preventable harm due to unsafe care. 

“Medication harm is an urgent global public health concern, accounting for 50% of all preventable harm in healthcare. It also presents a huge global financial burden contributing to 9% of total avoidable costs due to suboptimal medicine use, or the equivalent of US$ 42 billion of global total health expenditure.”

World Health Organisation (WHO)  

These medication errors occur when human factors such as fatigue, poor environmental conditions or staff shortages affect prescribing, transcribing, dispensing, administration, and monitoring practices, resulting in severe harm, disability and even death. 

In Denmark alone, around 3000 people die yearly due to unintended human error. Several countries, including the UK NHS, have implemented Team Resource Management training to improve the alarming patient safety statistics. 

Awareness of Human Factors can lead to improved quality and a change in professional attitudes to develop true teamwork and create an environment that ensures enhanced patient safety. And as a result, it can reduce the number of incidents and additional costs caused by human error. 

Our workshops for healthcare professionals can help in: 

  • Developing and implementing standard operating procedures for safe medication use, taking into account the risk of human error 
  • Operationalising a patient safety incident reporting and learning system, including medication safety incidents 
  • Creating a safety culture where health workers can raise safety concerns
  • Implementing strategies to reduce the risk of medication errors, such as double-checking and cross-checking in a “Know. Check. Ask.”-fashion. 
  • Understanding the impact of fatigue and stress on mental performance
  • Understanding and Accepting the Effect of Team Behaviour Synergy

Yes, we can deliver the workshop in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.

These workshops are offered on demand. For more information or to request a personalized quote, please don’t hesitate to contact us.

The Human Side of Patient Safety

Practical insights. Safer decisions, stronger teams and better patient outcomes

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