Healthcare Workshops

Workshop overview

Looking to improve patient safety? Our healthcare workshops offer an interactive approach to addressing and introducing Human Factors to medical personnel.

“Medication harm is an urgent global public health concern, accounting for 50% of all preventable harm in healthcare. It also presents a huge global financial burden contributing to 9% of total avoidable costs due to suboptimal medicine use, or the equivalent of US$ 42 billion of global total health expenditure.”

– World Health Organisation (WHO)  

These medication errors occur when human factors such as fatigue, poor environmental conditions or staff shortages affect prescribing, transcribing, dispensing, administration, and monitoring practices, resulting in severe harm, disability and even death. 

In Denmark alone, around 3000 people die yearly due to unintended human error. Our workshops for healthcare personnel addresses these human factors and assist medical staff in identifying strategies that ensures enhanced patient safety.

Doctor with dropper. Adult nurse standing near the drop counter.

About the workshop

Our experienced Human Factors trainers will work closely with you to design and customise the healthcare workshop according to your needs, including any particular topics or problem areas you may have already identified. 

Since we are a smaller number of people at our workshops, we include a series of experiential learning exercises. This means that when you join one of our workshops, you will experience the benefits and pitfalls on your own body and mind, creating a much more effective form of learning.

The overall goal is to create reflections and reinforce the awareness of how individual limitations and system vulnerabilities may compromise patient outcomes and even contribute to occupational injuries.

When booking a healthcare workshop at NaviMinds, you will receive a bespoke programme customised to suit you and your organisation’s needs. 

We include curated materials for your healthcare organisation that will help you introduce the topic of Human Factors across medical teams.

Our experienced team of Human Factors trainers is dedicated to providing the highest quality training possible. We have spent years developing eye-opening games and exercises that help us prove that human error is a normal part of our human makeup. We guarantee that our workshops on Human Factors will be an eye-opening and thought-provoking learning experience for your healthcare team.

At NaviMinds, we deliver Human Factors and resource management training to various safety-critical industries. We are specialists in Human Factors and have vast experience designing lessons and workshops for the healthcare industry.

FAQ

According to WHO, medication-related harm accounts for 50% of preventable harm due to unsafe care. 

“Medication harm is an urgent global public health concern, accounting for 50% of all preventable harm in healthcare. It also presents a huge global financial burden contributing to 9% of total avoidable costs due to suboptimal medicine use, or the equivalent of US$ 42 billion of global total health expenditure.”

World Health Organisation (WHO)  

These medication errors occur when human factors such as fatigue, poor environmental conditions or staff shortages affect prescribing, transcribing, dispensing, administration, and monitoring practices, resulting in severe harm, disability and even death. 

In Denmark alone, around 3000 people die yearly due to unintended human error. Several countries, including the UK NHS, have implemented Team Resource Management training to improve the alarming patient safety statistics. 

Awareness of Human Factors can lead to improved quality and a change in professional attitudes to develop true teamwork and create an environment that ensures enhanced patient safety. And as a result, it can reduce the number of incidents and additional costs caused by human error. 

Our workshops for healthcare professionals can help in: 

  • Developing and implementing standard operating procedures for safe medication use, taking into account the risk of human error 
  • Operationalising a patient safety incident reporting and learning system, including medication safety incidents 
  • Creating a safety culture where health workers can raise safety concerns
  • Implementing strategies to reduce the risk of medication errors, such as double-checking and cross-checking in a “Know. Check. Ask.”-fashion. 
  • Understanding the impact of fatigue and stress on mental performance
  • Understanding and Accepting the Effect of Team Behaviour Synergy

Yes, we can deliver the workshop in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.

These workshops are offered on demand. For more information or to request a personalized quote, please don’t hesitate to contact us.

Meet your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

Sarah Hudson

Brand Manager & CRM Trainer

Sarah began her career as a Cabin Attendant at Cimber/CityJet A/S. In 2018, Sarah joined Copenhagen AirTaxi A/S, where she helped educate new pilots on workload- and time management. She holds a master’s degree in Business and Psychology from Copenhagen Business School and currently serves as the Brand Manager and CRM trainer at NaviMinds.

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