Crew Resource Management Trainer Core Course

Next available course

Start date: 19/08/2024
End date: 23/08/2024
Venue: Our headquarters (Copenhagen)
Price(no VAT is added): 2289 €
Availability:

10 in stock

Included in the course:

Complete 380 pages CRM Trainer Manual edition III (also delivered digitally)

Plug’n’play lesson plans for each topic (also delivered digitally)

Student handouts (delivered digitally)

PowerPoint presentations (delivered digitally)

Numerous group exercises designed by NaviMinds 

Copyright permission and license for the use of the material for internal training 

Light breakfast, lunch, fresh fruit, and refreshments on all days (vegetarian, vegan or other dietary requests are catered for) 

Experienced and EASA-compliant flight crew and cabin crew CRM Trainers 

Personal EASA-compliant CRMT assessment

EASA-compliant certification upon successful completion of the course

Free access to Tivoli on course days (after the course studying and while opening hours)

What you'll learn:

How to create a conducive and motivating learning environment

Designing and structuring EASA-compliant training sessions with precise objectives

How to effectively interact with and manage a group in a training environment 

Presenting relevant CRM topics by using the latest teaching and learning aid and facilitation techniques

Handling difficult students and leverage group dynamics to enhance the learning experience.

How to apply and connect “poor” and “good” CRM to your line operation  

Course overview

Join our CRM Trainer course and gain the necessary skills and certification to become a CRMT/CRMI.

NaviMinds offers a 5-day Crew Resource Management Trainer course designed for those seeking CRM instructor or trainer certification, including pilots, cabin crew, military personnel, and anyone involved in aviation operations.

Our comprehensive CRM Trainer course covers the latest developments in CRM training, including threat and error management, decision-making processes, CRM skills assessment, and competency-based training. You’ll learn how to maintain and renew your organization’s CRM program while meeting regulatory standards.

We integrate essential teaching and learning principles to help you become an effective trainer and facilitator. You’ll learn to research content, structure lessons, use case studies, manage time effectively, and achieve course objectives.

Joining a NaviMinds CRMT/CRMI course challenges you to explore new perspectives on how attitudes, beliefs, and behaviours affect operational safety.

Our course balances theoretical knowledge with practical application. You’ll develop training skills and gain hands-on CRM training experience, ensuring seamless integration into your line operation.

Our CRM trainer course fully complies with EASA, ICAO, FAA, CAA, and other major regulatory bodies worldwide.

Download the course programme (PDF)

Optional add-on

According to EASA, anyone who wants to become a CRM trainer must have completed a Human Performance and Limitations (HPL) course.

If you are a cabin crew member you must complete an HPL course to become eligible as a CRM trainer. Pilots who haven’t done an HPL course as part of their ATPL training must also complete this course.

NaviMinds makes it easier for you to meet these requirements. When you book a CRMT core course with us, you can seamlessly integrate it with our HPL course for a discounted rate.

Our HPL course is thorough and designed to help you meet EASA’s standards for CRM trainers. We ensure that all topics are covered in detail and that the course content fully adheres to all EASA requirements for HPL training.

This dual course is perfect for those who want to boost their training skills and get certified faster.

Contact us today to learn more about this integrated training pathway.

Course program

Day 1

  • Welcome and introduction
  • Human Factors in aviation – background and history
  • About learning and obstacles to learning
  • Effective communication and coordination between all crew members including the fight crew as well as inexperienced cabin crew members
  • Active listening
  • Situational awareness: Startle effect and stress management

Day 2

  • Identifying human error
  • Human error and reliability
  • Training in enhancing group facilitation skills
  • Standard Operating Procedures (SOPs)
  • Resilience development
  • Multitasking and stress
  • Stress and stress management

Day 3

  • Leadership, cooperation, synergy, delegation
    Optional: conflict management
  • Human factors in aviation: CRM principles and objectives; decision-making and actions
    Optional: crowd control
    Optional: cabin safety incident and accident reporting
  • Effective communication and coordination inside and outside the fight crew compartment
  • Surprise and startle effect; workload management, delegation
  • The art of facilitation and group facilitation
  • Operator’s safety culture and company culture; organizational factors, factors linked to the type of operations

Day 4

  • Effective communication and coordination with other operational personnel and ground services.
  • Automaton, monitoring and intervention; Specific type-related differences
  • Resilience development; Stress and stress management
  • Personality awareness, human errors and reliability, attitudes and behaviors, self-assessment and self-critique
  • Fatigue and vigilance
  • Trainer tips and tricks

Day 5

  • Student presentations
  • Threat and error management
  • Situational awareness and shared situational awareness
  • Human performance and limitations Optional: Medical factors
    Optional: Passenger human factors and stress
  • Cultural differences and SOPs
  • Assertiveness, information acquisition and processing, shared information acquisition and processing

FAQ

In 2022 EASA updated their policy on what it requires to be a flight crew CRM trainer. NaviMinds naturally complies with all the latest requirements:

“(1) The operator should evaluate the experience and knowledge of the flight crew CRM trainer. The evaluation of the operator should include at least: 

 (i) The operational experience of the flight crew CRM trainer as a flight crew member; 

 (ii) Whether this experience as a flight crew member or a former flight crew member covers the aircraft category, the aircraft generation and the form of operations, as relevant to the operator.” 

 – EASA AMC2.ORO.FC.146 

We ensure these qualifications are met to make it as easy for you as possible to stay compliant. Certified and experienced former or current flight crew members are “lead” trainers on all our CRMT/CRMI courses.

Yes, you can take this course online. We offer both in-person, instructor-led training at our facility in the heart of Copenhagen and instructor-led training in a virtual classroom.

Whether you join us virtually or in person, we ensure that our lessons are engaging and provide a captivating learning experience.

Yes, we can deliver the CRMT course in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.

A CRMT Core course must be completed over 5 days (40 hours) of training.

  • Physical Classroom: € 2,289 per person (VAT exempt)
  • Virtual Classroom: € 1,949 per person (VAT exempt)

 

We offer a discount on the listed prices when two or more participants from the same company enroll.

Note: When booking a course through our website, only 10% of the course fee will be charged upfront. After we receive your booking order, we will send you an invoice for the remaining balance.

The course is available monthly as an open course. No VAT will be added to our prices. For company-specific bespoke courses, please contact us for a quotation tailored to your organization’s specific requirements.

Option 1: Reserve your seat by paying a 10% deposit upon booking. We will send an invoice for the remaining balance approximately two weeks before the course begins.

Option 2: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 3: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

Yes, upon successful completion of the course, you will receive an EASA-compliant certification. Additionally, we provide a personalized CRMT assessment aligned with regulatory standards.

NaviMinds is the market’s leading provider of crew resource management and human factors training. Since 1987, we have been collaborating with airlines and aviation organizations worldwide, ensuring our facilitators bring extensive experience and expertise to the field.

Our courses balance theoretical knowledge with practical elements, including the development of your trainer skills. We design CRM training to mirror real-world work environments, enabling you to seamlessly implement relevant topics into your line operations.

We are proud recipients of numerous awards, including “Most Innovative Training Provider,” “Best Human Factors Consulting Firm,” and “Best Crew Resource Management Training Provider” for multiple years. 

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Do you want the training at your in-house training facility? Contact us to find a solution.

Meet your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

CRMT Instructor Rikke from NaviMinds

Rikke Hvelplund

CRM Trainer

Rikke started her career as a pilot with Sterling European Airlines in 1995 and later flew for Maersk Air and Sterling Airlines until 2009. Since then, she has transitioned into being a psychotherapist, which is her main occupation. Additionally, Rikke is also a teacher at a school for psychotherapy in Denmark.

CRM Instructor Morten Hindkjær

Morten Hindkjær

CRM Trainer

Morten brings over 34 years of aviation expertise, mainly from the Royal Danish Navy, where he educates and mentors helicopter crews in CRM. Currently, Morten is the owner of Bluebird Heli, where he continues to apply his extensive knowledge and experience to the industry.

CRM instructor at NaviMinds Jørgen Stentoft

Jørgen Stentoft

CRM Trainer

Jørgen Stentoft brings over 30 years of experience as an airline captain, flying various aircraft including the CRJ and B767. He has a diverse background in both civil and military aviation and holds numerous licenses such as JCAB, ATPL, Molit ATPL, Sim TRI, and CFI.

CRM Instructor Susi Frank from NaviMinds

Susi Frank

CRM Trainer

Susi has more than 30 years of experience in the aviation industry, having worked in airlines such as Maersk Air, Sterling, Primera Air, and Ryanair. During this time, she also served as a Captain on the Boeing 737 from 2001 to 2021.

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