Crew Resource Management – Command Upgrade Training

Course overview

Our 1-day CRM Command Upgrade Training is designed for pilots transitioning to the role of Captain. The course covers all essential CRM elements needed to prepare you for your new responsibilities in the left-hand seat.

During the CRM Command Upgrade training, you will explore decision-making, communication, and leadership and gain practical strategies for the operational challenges ahead.

Experienced CRM trainers and current or former Line Captains deliver all our Command Upgrade courses, ensuring a high level of expertise and real-world relevance.

Our training complies with EASA, ICAO, FAA, CAA, and other major regulatory standards. We customise the program to your airline’s needs, ensuring a smooth transition.

Training is available at our Copenhagen centre, at your location, or online via live session.

We offer an optional second training day for those seeking deeper preparation, allowing for more extensive discussions and exercises.

Contact our team today to discuss your training needs.

Included in the course:

Training by airline-experienced CRM facilitators

In-person, online or in-house training options

Operationally relevant case studies

Certification upon successful completion of the course

Course program includes:

  • Human error and reliability
  • Threat and Error Management (TEM)
  • Leadership, coordination, synergy
  • Personality, attitude, and behaviour
  • Information acquisition and processing
  • Situational awareness
  • Sleep, fatigue and vigilance
  • Stress and workload management
  • Effective communication and active listening
  • Automation, monitoring and intervention
  • Resilience and mental flexibility
  • Standard operating procedures

FAQ

The course content meets the requirements of CAA, EASA, FAA, and other regulatory bodies worldwide. 

The course content and case studies can be customised to meet the needs of your operation.

We offer both in-person, instructor-led training at our facility in the heart of Copenhagen and instructor-led training in a virtual classroom.

Whether you join us virtually or in person, we ensure that our lessons are engaging and provide a captivating learning experience.

Our CRM Command Upgrade Training is offered on demand. For more information or to request a personalised quote, please contact us.

Yes, upon successful completion of the course, you will receive certification.

NaviMinds is the market’s leading provider of crew resource management (CRM) and human factors training. Since 1987, we have partnered with airlines and aviation organizations worldwide, ensuring that our facilitators bring extensive experience and expertise.

We are proud recipients of numerous prestigious awards, including “Most Innovative Training Provider,” “Best Human Factors Consulting Firm,” and “Best Crew Resource Management Training Provider” for multiple years. 

Meet your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

Customer reviews

Request quote

Any questions?

Request quote