Human Factors Trainer Course for Maritime

Next available course

Start date: 26/02/2024
End date: 01/03/2024
Venue: Our headquarters (Copenhagen)
Price(no VAT is added): 2289 €
Availability:

6 in stock

Course overview

Our Human Factors Trainer Course for maritime professionals focuses on providing you with the necessary tools to break communication barriers across hierarchies, understand the cause and consequences of human error, and assist you with identifying practical strategies to design error-tolerant solutions. We blend the proven methodologies of Crew Resource Management (CRM) from the aviation industry with the needs of maritime operations.  

During the course, you will gain increased knowledge, understanding and attention towards the impact of human factors on board. We examine the paths to prevent human error and increase daily operational efficiency. We’ll hand over various practical tools to integrate into your maritime operations.

This human factors trainer course is ideal for persons involved in implementing, developing, and delivering human factors training for ashore and on-board personnel. 

We offer a 3-day or 5-day course programme so that you can adjust the training to your specific needs. 

NB. Secure your seat on this course, pay 10% upfront, or contact us for other payment options.

They are always prepared. Shot of a group of search and rescue personnel on maneuvers.

About the course

Our Human Factors training for maritime personnel takes a highly interactive approach, using facilitation, role-plays, group activities, exercises, and industry case studies. 

The lessons presented throughout this course will increase your knowledge, understanding, and attention towards the impact of Human Factors on board. We open the individual’s eyes to their communication style, leadership style and its impact on the team and the operation. Our training courses draw inspiration from aviation’s CRM principles, renowned for enhancing safety and efficiency in cockpit operations. 

A typical HF training programme will include the following:  

  • Leadership and teambuilding  
  • Decision-making and problem-solving  
  • Human Performance and Limitations  
  • Effective communication  
  • Threat and Error management (TEM)  
  • Workload management  
  • Information acquisition and processing  
  • Stress and stress management  
  • Safety culture and company culture  
  • Situational awareness 
  • Standard operating procedures (SOPs)  
  • Resilience development and mental flexibility
  • Fatigue and vigilance  
  • Industry case studies  

The course content may be adjusted to suit your organisation’s specific needs. 

We understand the diverse needs of the maritime industry and offer exclusively classroom-based training.

Following the Maritime Crew Resource Management trainer course, you will be able to design, implement and effectively deliver Human Factors training.

Download the course programme (PDF)

Training in Human Factors can help develop:  

  • An understanding of how a proper safety culture can enhance performance  
  • Strategies to improve effective collaboration across teams 
  • A practical team-based threat and error management training that can assist organisations in improved safety and efficiency 
  • Effective monitoring, peer monitoring, and avoidance of distractions
  • When and how to intervene, challenges faced when intervening, and intervention models
  • How effective communication can limit incidents and accidents on-board 

When attending a Human Factors Trainer Course for Maritime personnel at NaviMinds, you will receive lots of new training material; a 380-page Human Factors manual including background information, Plug’n’Play lesson plans, student handouts and group exercises designed by NaviMinds. 

The HF course is inclusive of the following:  

  • 380 pages Trainer Manual edition II
  • Plug’n’play lesson plans for each topic 
  • Student handouts 
  • Powerpoint presentations 
  • All the above delivered digitally for download
  • Numerous group exercises designed by NaviMinds 
  • Copyright permission and license for the use of the material for internal training 
  • Upon completing our course, you will receive a “Crew Resource Management Trainer Certificate.”
  • Light breakfast, lunch, fresh fruit, and refreshments on all days (we cater for vegetarian, vegan or other dietary requests) 
  • Easy access from Copenhagen Airport and the city centre 
  • Experienced Human Factors Trainers
  • Free access to Tivoli on course days (after the course and when it’s open) 

Our experienced team of Human Factors trainers is dedicated to providing the highest quality training possible. We have spent years developing eye-opening games and exercises that help us prove that human error is a normal part of our human makeup. 

When joining one of our courses, you will experience the benefits and pitfalls on your body and mind, creating a much more effective form of learning.  

With expert facilitator support, you will be encouraged to share stories, compare ideas and workshop solutions to human factors challenges.

We guarantee that our HF course will be an eye-opening and thought-provoking learning experience for you and your team.

Price of the course: €2,189 per participant (no VAT will be added)    

The course is available at our training facilities in central Copenhagen or in-house at the client’s location. 

NB! Please be aware that if booking a course through our website, we will only charge 10% of the course fee upfront. After we receive your booking order, we will send you an invoice for the remaining balance.

Is previous experience with Human Factors required? 

You do not need any previous experience with Human Factors to complete this course.

What are the objectives of Human Factors training?

A HF course aims to help participants identify specific safety and productivity issues caused by communication and process barriers in their organisation. The course aims to reduce the risk of incidents and accidents by encouraging safe and responsible behaviour. 

How can a Human Factors trainer course benefit my organisation? 

The course will emphasise the importance of following procedures to heighten participants’ understanding of effective communication to reduce error and improve operational safety, efficiency and effectiveness. 

Who should participate in a Human Factors trainer course for maritime? 

This Crew Resource Management for maritime personnel is designed for persons involved in implementing, developing, and delivering human factors training for ashore and on-board personnel.

How do I pay for a course? 

Option 1: Reserve your seat by paying a 10% deposit upon booking. We will send an invoice for the remaining balance approximately two weeks before the course begins.

Option 2: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 3: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

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Do you want the training at your in-house training facility? Contact us to find a solution.

These will be your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

CRMT Instructor Rikke from NaviMinds

Rikke Hvelplund

CRM Trainer

Rikke started her career as a pilot with Sterling European Airlines in 1995 and later flew for Maersk Air and Sterling Airlines until 2009. Since then, she has transitioned into being a psychotherapist, which is her main occupation. Additionally, Rikke is also a teacher at a school for psychotherapy in Denmark.

CRM Instructor Morten Hindkjær

Morten Hindkjær

CRM Trainer

Morten brings over 34 years of aviation expertise, mainly from the Royal Danish Navy, where he educates and mentors helicopter crews in CRM. Currently, Morten is the owner of Bluebird Heli, where he continues to apply his extensive knowledge and experience to the industry.

CRM Instructor Susi Frank from NaviMinds

Susi Frank

CRM Trainer

Susi has more than 30 years of experience in the aviation industry, having worked in airlines such as Maersk Air, Sterling, Primera Air, and Ryanair. During this time, she also served as a Captain on the Boeing 737 from 2001 to 2021.

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