Human Factors in the Energy Sector

Course overview

Our interactive course on Human Factors in the Energy Sector is designed to equip you with the skills, tools, and processes to enhance efficiency and effectiveness while reducing accidents and incidents throughout the workforce.

Through the course, you’ll learn about human performance and limitations, organisational culture, communication barriers, and leadership/supervision styles, and identify practical strategies to design error-tolerant solutions.

This human factors training programme is ideal for those involved in implementing, developing, and delivering human factors training in the energy sector.

Choose between our 3-day or 5-day training course programme to tailor the programme to you and your organisation’s needs.

Engineer working at alternative renewable wind energy farm - Sustainable energy industry concept

About the course

Our course is expertly crafted to provide a comprehensive practical introduction to human factors and to give you a solid foundation for implementing human factors in your work.

We build on tried and tested studies and strategies from the aviation industry and twist them into a format applicable to the energy sector.

Our aim is to increase your knowledge and understanding of how human factors can impact performance and safety in energy distribution and equip you with the necessary skills to work effectively in a team setting. Additionally, our course will teach you how to recognise deterioration in cognitive and interpersonal skills and how to intervene and accept interventions from others in a timely and effective manner.

A typical human factor training programme will include the following: 

  • Leadership and teambuilding
  • Decision-making and problem-solving
  • Human Performance and Limitations
  • Effective communication
  • Threat and Error management (TEM)
  • Workload management
  • Information acquisition and processing
  • Stress and stress management
  • Safety culture and company culture
  • Situational awareness
  • Standard operating procedures (SOPs)
  • Resilience development and mental flexibility
  • Fatigue and vigilance
  • Industry case studies


The course content may be adjusted to suit your organisation’s specific needs.

Following the human factors course in energy, you will be able to design, implement and effectively deliver Human Factors training which addresses the specific nature of your company’s operations and procedures.

Download the course programme (PDF)

Training in Human Factors can help:

  • Understand when and how to intervene, challenges faced when intervening, and intervention models
  • Develop an understanding of how a proper safety culture can enhance performance  
  • Identify and address human performance limitations that can lead to unsafe behaviour
  • Create a practical team-based threat and error management training that can assist organisations in improved safety and efficiency 
  • Design strategies to improve effective collaboration across teams
  • Examine and address organisational and systemic influences that shape human performance

When attending a course at NaviMinds, you will receive lots of new training material; a 380-page Human Factors manual including background information, Plug’n’Play lesson plans, student handouts and group exercises designed by NaviMinds.

Our course materials have been designed to be easily fitted to human factors training in Energy organisations. 

   The HF course is inclusive of the following: 

  • 380 pages Trainer Manual edition II
  • Plug’n’play lesson plans for each topic 
  • Student handouts 
  • Powerpoint presentations 
  • All the above delivered digitally for download
  • Numerous group exercises designed by NaviMinds 
  • Copyright permission and license for the use of the material for internal training 
  • Certification on completion of the course
  • Light breakfast, lunch, fresh fruit, and refreshments on all days (we cater for vegetarian, vegan or other dietary requests)
  • Easy access from Copenhagen Airport and the city centre 
  • Experienced Human Factors Trainers
  • Free access to Tivoli on course days (after the course and when it’s open) 

Our experienced team of Human Factors trainers is dedicated to providing the highest quality training possible. We have spent years developing eye-opening games and exercises that help us prove that human error is a normal part of our human makeup. 

When joining one of our courses, you will experience the benefits and pitfalls on your body and mind, creating a much more effective form of learning.  

With expert facilitator support, you will be encouraged to share stories, compare ideas and workshop solutions to human factors challenges.

We guarantee that our human factors trainer course will be an eye-opening and thought-provoking learning experience for you and your team.

Price of the course: €2,189 per participant (no VAT will be added)    

In-person training in Copenhagen or in-house

The course is available at our training facilities in central Copenhagen or in-house at the client’s location. 

Don’t hesitate to contact our team for enquiries or more information. 

Is previous experience with Human Factors required? 

You do not need any previous experience with Human Factors to complete this course.

What are the objectives of human factors training in the energy sector?

A human factors course aims to help participants identify specific safety and productivity issues caused by organisational communication and process barriers. The course aims to reduce the risk of incidents and accidents by encouraging safe and responsible behaviour. 

Who should participate in the course? 

Anybody with responsibility for people, safety and the environment. Particularly safety managers, operators, supervisors, accident investigators, and CEOs. The course is also suitable for employees involved in implementing, developing, and delivering human factors training in the energy sector.

How do I pay for a course? 

Option 1: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 2: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

These will be your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

CRMT Instructor Rikke from NaviMinds

Rikke Hvelplund

CRM Trainer

Rikke started her career as a pilot with Sterling European Airlines in 1995 and later flew for Maersk Air and Sterling Airlines until 2009. Since then, she has transitioned into being a psychotherapist, which is her main occupation. Additionally, Rikke is also a teacher at a school for psychotherapy in Denmark.

CRM Instructor Morten Hindkjær

Morten Hindkjær

CRM Trainer

Morten brings over 34 years of aviation expertise, mainly from the Royal Danish Navy, where he educates and mentors helicopter crews in CRM. Currently, Morten is the owner of Bluebird Heli, where he continues to apply his extensive knowledge and experience to the industry.

CRM Instructor Susi Frank from NaviMinds

Susi Frank

CRM Trainer

Susi has more than 30 years of experience in the aviation industry, having worked in airlines such as Maersk Air, Sterling, Primera Air, and Ryanair. During this time, she also served as a Captain on the Boeing 737 from 2001 to 2021.

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