Human Factors Introductory Course for Maritime

Course overview

Develop a basic understanding of Human Factors and their impact on operational safety and daily efficiency with our 1-day Human Factors Introductory course. 

This introductory course will provide you with a new understanding and attention towards the impact of human factors on board. You will learn how to break communication barriers across hierarchies and understand the cause and consequences of human error in maritime operations.  

The course is suitable for all groups of maritime personnel, both ashore and on board. In this introductory course to human factors, we focus on identifying and building sustainable strategies to minimise incidents and accidents on board.

Teey are always prepared. Shot of a group of search and rescue personnel on maneuvers.

About the course

This 1-day HF introductory course aims to build and sustain an atmosphere where all personnel feel empowered to speak up when they suspect a problem. 

The course will address and discuss how human factors impact operational safety. In collaboration with our skilled trainers, you will work on identifying possible defences to reduce the risk of errors caused by human factors. 

An introductory course programme can, for example, include some of the following:  

  • Leadership and teambuilding  
  • Decision-making and problem-solving  
  • Human performance and limitations  
  • Effective communication  
  • Threat and Error management (TEM)  
  • Workload management  
  • Information acquisition and processing  
  • Stress and stress management  
  • Safety culture and company culture  
  • Cooperation 
  • Situational awareness 
  • Standard operating procedures (SOPs)  
  • Resilience development and mental flexibility
  • Fatigue and vigilance  
  • Industry case studies  

The course can be designed to meet specific needs or problem areas your organisation may have already identified. 

Training in Human Factors can help develop an understanding of:  

  • Human performance and limitations (why human error exists) 
  • Ways to improve effective collaboration across teams 
  • How a proper safety culture can enhance performance  
  • A practical team-based threat and error management training that can assist organisations in improved safety and efficiency 
  • Effective monitoring, peer monitoring, and avoidance of distractions
  • When and how to intervene, challenges faced when intervening, and intervention models
  • How effective communication can limit incidents and accidents on-board 

You’ll receive a comprehensive training package when participating in a NaviMinds course. We hand-pick curated materials relevant to your training. 

The Maritime Crew Resource Management Introductory course includes:  

  • 8 hours of interactive training 
  • Plug’n’play lesson plans for selected lessons 
  • Student handouts 
  • Powerpoint presentation
  • All the above delivered digitally for download
  • Copyright permission for the use and reproduction of materials for internal training 
  • Experienced Human Factors Trainers
  • Certification on completion of the course
  • Free access to Tivoli on course days (after the course and when it’s open)

Our Human Factors introductory course for maritime personnel take a highly interactive approach, using facilitation, role-plays, group activities, exercises, and industry case studies. Participants are encouraged to share stories, compare ideas and workshop solutions to human factors challenges with expert facilitator support.  

Our experienced team of Human Factors trainers is dedicated to providing the highest quality training possible. We have spent years developing eye-opening games and exercises that help us prove that human error is a normal part of our human makeup. 

When joining one of our courses, you will experience the benefits and pitfalls on your body and mind, creating a much more effective form of learning.  


A HF course aims to help participants identify specific safety and productivity issues caused by organisational communication and process barriers. The course aims to reduce the risk of incidents and accidents by encouraging safe and responsible behaviour. 

Anybody with responsibility for people, safety and the environment. Particularly safety managers, operators, supervisors, accident investigators, and CEOs. The course is also suitable for employees involved in implementing, developing, and delivering human factors training.

These courses are offered on demand. For more information or to request a personalized quote, please don’t hesitate to contact us.

Yes, we can deliver the course in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.

Meet your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

Sarah Hudson

Brand Manager & CRM Trainer

Sarah began her career as a Cabin Attendant at Cimber/CityJet A/S. In 2018, Sarah joined Copenhagen AirTaxi A/S, where she helped educate new pilots on workload- and time management. She holds a master’s degree in Business and Psychology from Copenhagen Business School and currently serves as the Brand Manager and CRM trainer at NaviMinds.

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