Crew Resource Management Trainer Refresher Course

Next available course

Start date: 08/05/2024
End date: 08/05/2024
Venue: Via Zoom
Price(no VAT is added): 449 €
Availability:

2 in stock

Course overview

Stay compliant with our 1-day (8 hours) or 3-day (24 hours) CRM Trainer Refresher Course.

This Refresher course in Crew Resource Management is designed for you who have previously obtained certification as a CRM trainer and now need a Refresher to stay compliant as described in EASA Part-ORO and/or for you who wish to gain greater impact as a facilitator.

Our course will help you maintain and renew your organisation’s CRM programme while ensuring compliance with regulatory requirements. It will also ensure that your trainer certification and assessment stay up to date.

Our comprehensive training is guaranteed to equip you with the necessary skills to excel in your role as a trainer and contribute to the success of your organisation’s CRM programme. You will learn how to research for content, structure lessons, utilise case studies, manage your time effectively, and ensure you reach the course objective.

Our CRM Trainer Refresher courses fully comply with EASA, ICAO, FAA, CAA, and other major regulatory bodies worldwide for flight and cabin crew.

NB. Secure your seat on this course, pay 10% upfront, or contact us for other payment options.

Cockpit of the airplane

About the course

Our Refresher courses provides updated knowledge on CRM principles and procedures, lessons learned, and new methodologies within the aviation industry. 

To make it as easy as possible for you to stay compliant, we ensure that you will be taken through all the mandatory topics described below and other relevant topics in exciting, new, thought-provoking ways. 

“(i) Group facilitation skills including team dynamic, moderation skills and use of questions

 (ii) Course preparation, defining objectives and selecting methods to best convey knowledge 

 (iii) Safety culture and management system 

 (iv) An example of analysis of CRM factors in an accident or serious incident 

 (v) New developments or research in human factors and CRM 

 (vi) TEM principles and their practical implementation in normal operations

 – EASA AMC2. ORO. FC.146

The course will enable you to create a framework for optimal collaboration where you involve and engage your participants. It will teach you how to develop high-quality learning that your participants understand, support and can take ownership of. 

We include concrete, precise and directly applicable teaching and learning methods you can apply in your training from day one. 

Whether you have previously attended a NaviMinds course or if it’s your first time, we guarantee you will gain lots of new insights into CRM topics and get unique training aids that will help you deliver impactful training. 

Download the course programme (PDF)

By the end of the course, you will be: 

  • Familiarized and able to implement the latest teaching and learning aids 
  • Updated on the best facilitation techniques to heighten your trainees learning 
  • Updated on procedures within the industry and lessons learned 
  • Acquainted with new case studies and how to apply them in training
  • Fulfilling the EASA CRMT 3-year Refresher course requirement 

You’ll receive a comprehensive training package when participating in a NaviMinds course. We hand-pick curated materials relevant to your training. 

The 1-day CRM Trainer Refresher course is inclusive of the following:

6 hours of interactive training, which meets the minimum EASA requirements for CRMT refresher training 

  • Plug’n’play lesson plans for four selected lessons 
  • Student handouts 
  • Powerpoint presentation
  • All the above delivered digitally
  • Copyright permission for the use and reproduction of materials for internal training 
  • EASA-compliant certification on completion of the course 


The 3-day CRM Trainer Refresher course is inclusive of the following:

Complete 380 pages CRM Trainer Manual edition III 

  • 14 Plug’n’play lesson plans for each topic 
  • Student handouts 
  • Powerpoint presentations 
  • All the above delivered digitally
  • Numerous group exercises designed by NaviMinds 
  • Copyright permission for use and reproduction of materials for internal training 
  • EASA-compliant certification on completion of the course 
  • Light breakfast, lunch, fresh fruit, and refreshments on all days (vegetarian, vegan, or other dietary requests are catered for)
  • Central location with easy access from Copenhagen Airport and the city centre 
  • Free access to Tivoli on course days (after the course and when it’s open) 

When you join a NaviMinds CRM Trainer Refresher course, you’ll be challenged and invited into new thought-provoking ways of perceiving the impact of attitudes, beliefs, and behaviours and how it affects operational safety.  

The course mixes theoretical and practical elements for you to benefit from the active learning process of reflecting, sharing, observing, and applying the materials in the classroom and your real-world work environment.   

We put great focus into heightening your skills as a trainer by including lots of teaching and learning elements and facilitation techniques.

  • (1-day) Price of virtual classroom: 449 EUR (no VAT will be added)

 

Our 1-day CRMT Refresher is only available as virtual classroom training. All our online training courses are conducted as live webinars.   

  • (3-day) Price physical classroom: 1,379 EUR (no VAT will be added)
  • (3-day) Price virtual classroom: 1,249 EUR (no VAT will be added)

 

NB! Please be aware that if booking a course through our website, we will only charge 10% of the course fee upfront. After we receive your booking order, we will send you an invoice for the remaining balance.

What is the difference between a 1-day and a 3-day CRM trainer refresher course?

As the 3-day CRMT refresher expands over more days, we can go much more in-depth with the different topics. The materials we deliver on a three-day course are much more extensive, and often our participants greatly appreciate that they have the time and opportunity to follow each topic into numerous ways of dealing with that specific content subject. 

Our 3-day refresher includes the complete manual and lesson plans covering all CRM topics. Our 1-day includes four selected lesson plans with related PowerPoints and handouts delivered digitally upon course completion.

Not in aviation? Contact us for a quote on what we can do for you and your organisation. 

What are the EASA requirements for Crew Resource Management trainers?

In 2022 EASA updated their policy on what it requires to be a flight crew CRM trainer. NaviMinds naturally complies with all the latest requirements:

“(1) The operator should evaluate the experience and knowledge of the flight crew CRM trainer. The evaluation of the operator should include at least: 

 (i) The operational experience of the flight crew CRM trainer as a flight crew member; 

 (ii) Whether this experience as a flight crew member or a former flight crew member covers the aircraft category, the aircraft generation and the form of operations, as relevant to the operator.” 

 – EASA AMC2.ORO.FC.146 

We ensure these qualifications are met to make it as easy for you as possible to stay compliant. Certified and experienced former or current flight crew members are “lead” trainers on all our CRMT/CRMI courses.

How do I pay for a course? 

Option 1: Reserve your seat by paying a 10% deposit upon booking. We will send an invoice for the remaining balance approximately two weeks before the course begins.

Option 2: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 3: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

According to EASA, anyone who wants to become a CRM trainer must have completed a Human Performance and Limitations (HPL) course.

If you already hold a CRMT certificate but have not completed an HPL course, you can get compliant with our 1-day HPL course.

When you book a CRMT Refresher course with us, you can seamlessly integrate it with our Human Performance and Limitations course for a discounted rate.

Our HPL course is thorough and designed to help you meet EASA’s standards for CRM trainers. We ensure that all topics are covered in detail and that the course content fully adheres to all EASA requirements for HPL training.

Combining these courses gives you a more in-depth and engaging learning experience. This dual course is perfect for those who want to boost their training skills and get certified faster.

Contact us today to learn more about this integrated training pathway!

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Reserve your spot with just a 10% down payment on the course fee.

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Do you want the training at your in-house training facility? Contact us to find a solution.

These will be your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

CRMT Instructor Rikke from NaviMinds

Rikke Hvelplund

CRM Trainer

Rikke started her career as a pilot with Sterling European Airlines in 1995 and later flew for Maersk Air and Sterling Airlines until 2009. Since then, she has transitioned into being a psychotherapist, which is her main occupation. Additionally, Rikke is also a teacher at a school for psychotherapy in Denmark.

CRM Instructor Morten Hindkjær

Morten Hindkjær

CRM Trainer

Morten brings over 34 years of aviation expertise, mainly from the Royal Danish Navy, where he educates and mentors helicopter crews in CRM. Currently, Morten is the owner of Bluebird Heli, where he continues to apply his extensive knowledge and experience to the industry.

CRM Instructor Susi Frank from NaviMinds

Susi Frank

CRM Trainer

Susi has more than 30 years of experience in the aviation industry, having worked in airlines such as Maersk Air, Sterling, Primera Air, and Ryanair. During this time, she also served as a Captain on the Boeing 737 from 2001 to 2021.

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