Crew Resource Management Trainer Refresher Course

Next available course

Start date: 20/05/2026
End date: 22/05/2026
Venue: Our headquarters (Copenhagen)
Price(no VAT is added): 1379 €
Availability:

3 in stock

Crew Resource Management Trainer Refresher

Stay current – and strengthen your impact as a CRM facilitator

through award-winning, experience-driven training

Stay compliant and sharpen your skills as a Crew Resource Management Trainer. Join our 1-day (8 hours) or 3-day (24 hours) CRM Trainer Refresher course to maintain your qualification while enhancing your effectiveness as a facilitator.

You will update your knowledge of current CRM and human factors practices while refining your ability to deliver engaging, structured, and operationally relevant training. Modern teaching and learning principles are embedded throughout to help you remain a confident, current, and effective CRM trainer.

What You Will Achieve

By the end of the course, you will be able to:

Maintain compliance with EASA CRM Trainer refresher requirements

Apply updated industry knowledge, research, and regulatory developments

Facilitate engaging and impactful CRM sessions

Manage group dynamics and challenging participants

Incorporate new case studies and real-life scenarios into your training

Apply Threat and Error Management (TEM) principles in operational contexts

Training Built for the Real World

A NaviMinds CRM Trainer Refresher Course challenges you to reflect on your own training style while exploring how attitudes, behaviours, and facilitation techniques influence learning and operational safety. You will revisit core CRM topics through updated perspectives and gain practical tools to enhance your delivery.

We emphasise reflection, application, and real-world relevance – ensuring your training remains current, effective, and directly transferable to your operational environment.

The course fulfils the EASA requirement for CRM Trainers to complete refresher training every three years and is fully compliant with EASA, ICAO, FAA, CAA, and other major regulatory frameworks worldwide.

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Trusted by professionals worldwide

The course is suitable for flight crew and cabin crew who are already certified CRM trainers (CRMT/CRMI), as well as Human Factors instructors who are required to complete recurrent training to remain compliant with EASA AMC2 ORO.GEN.146, AMC1 ORO.FC.115 and/or AMC1-3 ORO.CC.115(e).

Designed for experienced trainers, the course supports both regulatory compliance and the continued development of facilitation skills, helping you enhance your training delivery and overall impact.

Note: If you have not previously completed an initial CRM Trainer course, we recommend completing the full 5-day CRM Trainer Core course instead.

As we offer two different durations of our CRMT Refresher course, we also provide two corresponding training packages.

3-day CRMT Refresher programme:

This programme includes a comprehensive package of training materials and resources, ensuring you are fully prepared for your role as a Crew Resource Management Trainer:

  • Comprehensive 280-page CRM Trainer Manual (2025 edition)
  • Student handouts
  • PowerPoint presentations with guided trainer notes
  • Group exercises developed by NaviMinds
  • The Art and Science of Adult Learning (2026 Handbook)
  • Licence for internal use of training materials
  • EASA-compliant certification upon successful completion
  • Lunch, fresh fruit, and refreshments on all course days (in-person training)
  • Free access to Tivoli (the historic amusement park) during course days

 

As part of the course, you will receive our brand-new (2026) teaching and learning handbook, The Art and Science of Adult Learning, written by Anne Sølvsteen. Drawing on more than 40 years of training experience, the handbook provides practical guidance on structuring sessions, creating engaging learning environments, presenting knowledge effectively, and assessing trainee performance. 

1-day online CRMT Refresher course:

This course includes a more concise training package:

  • 6 hours of interactive training
  • 4 ready-to-use lesson plans, including PowerPoint slides with detailed trainer notes
  • Student handouts
  • Recommendations for further reading

 

The four lessons are the same ones you will experience during the training, allowing you to apply them directly in your own classroom immediately after the course.

To ensure continued value, the lesson package is updated every three years, meaning returning participants will always gain new insights, content, and tools.

There are no prerequisites required to attend the NaviMinds CRMT Refresher course.

However, to be issued an EASA-compliant CRM Trainer Refresher certificate, you must have previously completed an initial CRM trainer course – either with NaviMinds or another approved training provider.

Upon successful completion, you will receive certification aligned with:

  • EASA requirements (AMC1 & AMC2 ORO.FC.115 / 146 and/or AMC1-3 ORO.CC.115(e))
  • ICAO standards
  • FAA and CAA frameworks

 

This ensures the course meets internationally recognised standards and is suitable for both individual participants and organisations worldwide.

Our CRM Trainer Refresher Course fulfils the EASA requirement for recurrent CRM training every three years.

NaviMinds is the market’s leading provider of crew resource management and human factors training. Since 1987, we have been collaborating with airlines and aviation organizations worldwide, ensuring our facilitators bring extensive experience and expertise to the field.

Our courses balance theoretical knowledge with practical elements, including the development of your trainer skills. We design CRM training to mirror real-world work environments, enabling you to seamlessly implement relevant topics into your line operations.

We are proud recipients of numerous awards, including “Most Innovative Training Provider,” “Best Human Factors Consulting Firm,” and “Best Crew Resource Management Training Provider” for multiple years. 

Course programme

3-day programme

Wednesday (10:00 – 18:00)

01 Welcome and introduction
02 Practical ways to facilitate learning
03 Human interaction with automation
04 Safety culture and organisational influence
05 Fatigue and performance
06 Applying trainer techniques

Thursday (09:00 – 17:00)

01 Work as imagined vs work as done
02 Working with SOPs in practice
03 What drives learning
04 Decision-making limitations
05 Stress and resilience
06 The boundaries of human performance

Friday (09:00 – 17:00)

01 Student presentations
02 Decision-making and human limitations
03 Learning strategies
04 Leadership in practice
05 Final group exercise
06 Course wrap up and certification

1-day programme

Lesson 1

01 Welcome and introduction
02 Principles of effective knowledge transfer
03 Safety culture and organisational culture
04 Implementing new methodologies within organisational contexts
05 Group exercise: improving reporting behaviours

Lesson 2

01 Fatigue and its impact on performance
02 The role of sleep in cognitive and operational effectiveness
03 Evidence-based strategies to improve sleep and recovery

Lesson 3

01 How people learn: key principles
02 Practical approaches to group facilitation
03 Barriers to learning and engagement

Lesson 4

01 The operational impact of automation
02 Human interaction with automated system
03 Factors influencing effective human-automation integration

Lesson 5

01 Building resilience through exposure and experience
02 The role of routine in operational performance
03 Practical trainer techniques and facilitation strategies
04 Applying techniques in a training context
05 Course wrap up and certification

Upcoming courses

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FAQ

A CRM Trainer Refresher Course is a recurrent training programme required by EASA for certified CRM Trainers (CRMTs). Its purpose is to ensure trainers remain up to date with current regulations, human factors knowledge and research, as well as best practices, new methodologies, and effective approaches to training delivery in today’s learning environment.

Yes, the course is available both as a live, interactive webinar and as an in-person, instructor-led training at our facility in the heart of Copenhagen.

Please note that our 1-day CRMT refresher course is exclusively available online.

Whether you join us virtually or in person, we ensure that our lessons are engaging and provide a captivating learning experience.

Yes, the CRM Trainer Refresher course can be delivered in-house at your organisation for groups. This allows the training to be tailored to your operational context and specific needs.

Our trainers will travel to your location, offering this service worldwide for your convenience.

The course is available in two formats:

  • A concise 1-day (8 hours) online refresher
  • A 3-day (24 hours) comprehensive refresher course

The most suitable option depends on your needs, availability, and operational requirements.

The main difference between the 1-day and 3-day CRM Trainer Refresher Course lies in the level of depth, practical application, and materials provided.

The 3-day refresher course allows for a more in-depth exploration of CRM and human factors topics, giving participants the time and space to engage with different approaches, reflect on their own training style, and develop their facilitation skills.

This course includes:

  • CRM Trainer’s Manual (Edition III, 2025)
  • Teaching and Learning Handbook (Edition I, 2026)
  • Student handouts
  • PowerPoint presentations with dedicated trainer notes
  • Numerous group exercises designed by NaviMinds
  • Copyright licence for internal training use
  • EASA-compliant certification upon completion

The 1-day refresher course is a more concise, compliance-focused option. It includes four selected lesson plans with supporting PowerPoints and handouts, which are delivered digitally after the course.

Please note that the 1-day course is offered exclusively as an online live webinar.

  • (1-day) Virtual Classroom: € 449 per person (VAT exempt)   
  • (3-day) Physical Classroom: € 1,379 per person (VAT exempt)
  • (3-day) Virtual Classroom: € 1,249 per person (VAT exempt)

We offer a discount on the listed prices when two or more participants from the same company enroll.

Note: When booking a course through our website, only 10% of the course fee will be charged upfront. After we receive your booking order, we will send you an invoice for the remaining balance.

The course is available monthly as an open course. No VAT will be added to our prices. For company-specific bespoke courses, please contact us for a quotation tailored to your organization’s specific requirements.

Option 1: Reserve your seat by paying a 10% deposit upon booking. We will send an invoice for the remaining balance approximately two weeks before the course begins.

Option 2: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 3: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

Yes, upon successful completion, you will receive an EASA-compliant CRM Trainer Refresher certificate.

EASA requires CRM Trainers (CRMT/CRMI) to complete refresher training every three years to remain compliant and continue delivering CRM training. 

The Core course is for trainers who have not already completed an initial certification, while the refresher course is designed for already certified CRM trainer who need to maintain compliance and update their skills. 

Renew your CRM Trainer certification

Join our 1-day or 3-day CRM Trainer Refresher Course to update your knowledge, refresh your skills, and maintain your certification with the latest developments in CRM and Human Factors training.

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