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Our 5-day Human Factors in Healthcare course focuses on achieving a higher level of patient safety by deepening your understanding of human capabilities, and the influence of organisational culture on communication and interactions with people and the equipment they operate.
This course equips you with practical tools to overcome communication barriers, understand the root causes of human error, and develop error-resistant solutions. You’ll gain insights into how human factors contribute to mishaps and explore the impact of your communication and leadership styles on your team and operations.
By the end of the course, you will be able to:
Human performance and limitations (why human error exists)
How barriers in communication can threaten patient safety
Improve effective collaboration across teams
How human factors tools can reduce improperly patient handling
How standard operating procedures can improve the design of the healthcare system
This HF course is ideal for those involved in implementing and delivering Human Factors training healthcare organisations.
Our course is highly interactive, featuring role-plays, group activities, exercises, and industry-specific case studies. We encourage participants to share experiences, exchange ideas, and collaboratively solve human factors challenges with expert guidance.
We can adjust the syllabus to meet your organisation’s specific needs.
Our experienced Human Factors trainers are dedicated to delivering top-tier training, ensuring you are fully engaged and equipped to enhance patient safety.
Crew Resource Management (CRM) is a training approach designed to improve safety and efficiency by enhancing teamwork, communication, situational awareness, and decision-making among crew members.
Also known as Cockpit Resource Management, CRM focuses on developing non-technical skills – the cognitive and interpersonal abilities that support safe and effective operations. Cognitive skills enable crew members to gain and maintain situational awareness, while interpersonal skills support effective communication, collaboration, and teamwork in complex environments.
This CRM Trainer (CRMT) course equips participants with both theoretical knowledge and practical skills to deliver engaging and impactful CRM training.
This course is designed for aviation professionals – including pilots, cabin crew, military personnel, and safety professionals – who want to deliver effective, compliant, and impactful CRM training within their organisation.
Suitable for those who wish to become CRM Trainers (CRMT/CRMI) in accordance with EASA AMC2 ORO.GEN.146, AMC1 ORO.FC.115 and/or AMC1-3 ORO.CC.115(e)
The course includes a comprehensive package of training materials and resources, ensuring you are fully prepared for your role as a Crew Resource Management Trainer:
There are no prerequisites required to attend the NaviMinds CRMT course.
No prior teaching experience required. Suitable for both experienced instructors and new trainers.
If you intend to become a CRM Trainer for flight crew (pilots), regulatory requirements apply. These include:
EASA requires completion of a Human Performance and Limitations (HPL) course. For most pilots, this requirement is already fulfilled as part of their ATPL training, whereas cabin crew may need to complete it separately.
At NaviMinds, we offer an integrated training pathway, allowing you to combine the CRMT course with the required HPL training and complete your certification process seamlessly.
Please note that these prerequisites apply only to participants who wish to act as CRM Trainers for flight crew members (pilots).
Upon successful completion, you will receive certification aligned with:
This ensures the course meets internationally recognised standards and is suitable for both individual participants and organisations worldwide.
NaviMinds is the market’s leading provider of crew resource management and human factors training. Since 1987, we have been collaborating with airlines and aviation organisations worldwide, ensuring our facilitators bring extensive experience and expertise to the field.
Our courses balance theoretical knowledge with practical elements, including the development of your trainer skills. We design CRM training to mirror real-world work environments, enabling you to seamlessly implement relevant topics into your line operations.
We are proud recipients of numerous awards, including “Most Innovative Training Provider,” “Best Human Factors Consulting Firm,” and “Best Crew Resource Management Training Provider” for multiple years.
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14 in stock
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Course type
Start date
End date
Venue
Cost
Availability
14 in stock
Book
Course type
Start date
End date
Venue
Cost
Availability
14 in stock
Book
Course type
Start date
End date
Venue
Cost
Availability
14 in stock
Book
Course type
Start date
End date
Venue
Cost
Availability
14 in stock
Book
Course type
Start date
End date
Venue
Cost
Availability
14 in stock
Book
Training in human factors is vital for patient safety and quality of care. It reduces medical errors by addressing the complex interplay of human capabilities and limitations in healthcare settings. Human factors training also promotes teamwork and communication among healthcare teams and equips healthcare professionals with crisis management skills to handle high-pressure situations effectively.
Human factors training fosters a culture of continuous improvement, encouraging error reporting and process enhancements.
Human factors in healthcare encompass the impact of human capabilities, behaviours, and limitations on patient safety and care quality. Effective communication and teamwork among healthcare professionals are necessary to prevent errors. Fatigue and workload management are evaluated to reduce errors and improve patient safety. Good understanding and safe use of technology and Electronic Health Records (EHRs) are emphasized. Encouraging error reporting and analysis contributes to continuous improvement in healthcare systems. And crisis management skills are essential to practice in high-stress situations and emergencies.
Anybody with responsibility for people, safety and the environment. Particularly safety managers, operators, supervisors, accident investigators, and CEOs. The course is also suitable for employees involved in implementing, developing, and delivering human factors training in the healthcare sector.
Choose between our 3-day or 5-day training course program, or request a bespoke course tailored specifically to suit your organization’s needs.
Contact us for a personalized quote to ensure the best fit for your requirements.
Yes, we can deliver the course in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.
Master the tools to reduce human error, strengthen teamwork and improve patient safety.
