Our 5-day Human Factors in Healthcare course focuses on achieving a higher level of patient safety through an in-depth understanding of human capabilities and limitations, the impact of organisational culture on communication and interaction with people and the equipment they operate.
Our course provides you with the necessary tools to break communication barriers across hierarchies, understand the cause and consequences of human error, and assist you with identifying practical strategies to design error-tolerant solutions.
During the course, we identify and discuss the human factors that cause mishaps. We open the individual’s eyes to their communication style, leadership style and its impact on the team and the operation.
This course is suitable for individuals involved in implementing, developing, and delivering Human Factors training in public and private healthcare organisations.
Digital versions of:
Numerous group exercises designed by NaviMinds
Copyright permission and license for the use of the material for internal training
Light breakfast, lunch, fresh fruit, and refreshments on all days (vegetarian, vegan or other dietary requests are catered for)
Experienced Human Factors Trainers
Certification upon successful completion of the course
Free access to Tivoli on course days (after the course studying and while opening hours)
Human performance and limitations (why human error exists)
How barriers in communication can threaten patient safety
How a proper safety culture can enhance performance
Present relevant CRM topics by using the latest teaching and learning aid and facilitation techniques
Identifying potential threats and managing risks
How human factors tools can reduce improperly patient handling
How standard operating procedures can improve the design of the healthcare system
Our Human Factors training courses for healthcare personnel take a highly interactive approach, using facilitation, role-plays, group activities, exercises, and industry case studies. Participants are encouraged to share stories, compare ideas and workshop solutions to human factors challenges with expert facilitator support.
A typical Human Factors training programme will include the following:
The syllabus content may be adjusted to suit your organisation’s specific needs.
Training in Human Factors can help develop an understanding of:
You will receive a comprehensive training package, which includes a complete Human Factors Trainer manual, a range of Plug’n’Play lesson plans, and case studies related to patient safety.
Upon course completion, you will be able to design and deliver effective, practical human factors training for various healthcare personnel.
The Human Factors in Healthcare course is inclusive of the following:
Our Human Factors training courses for healthcare personnel are designed to be highly interactive and engaging. We employ a wide range of proven techniques, including facilitation, role-plays, group activities, exercises, and industry case studies, to ensure that participants remain fully engaged and able to learn effectively. We encourage participants to share their experiences, compare ideas, and work collaboratively to find solutions to human factors challenges.
Our experienced team of Human Factors trainers is committed to delivering the highest standard of training possible. We take great pride in our training and stand by our reputation for providing quality training to all our participants.
Training in human factors is vital for patient safety and quality of care. It reduces medical errors by addressing the complex interplay of human capabilities and limitations in healthcare settings. Human factors training also promotes teamwork and communication among healthcare teams and equips healthcare professionals with crisis management skills to handle high-pressure situations effectively.
Human factors training fosters a culture of continuous improvement, encouraging error reporting and process enhancements.
Human factors in healthcare encompass the impact of human capabilities, behaviours, and limitations on patient safety and care quality. Effective communication and teamwork among healthcare professionals are necessary to prevent errors. Fatigue and workload management are evaluated to reduce errors and improve patient safety. Good understanding and safe use of technology and Electronic Health Records (EHRs) are emphasized. Encouraging error reporting and analysis contributes to continuous improvement in healthcare systems. And crisis management skills are essential to practice in high-stress situations and emergencies.
Anybody with responsibility for people, safety and the environment. Particularly safety managers, operators, supervisors, accident investigators, and CEOs. The course is also suitable for employees involved in implementing, developing, and delivering human factors training in the healthcare sector.
Choose between our 3-day or 5-day training course program, or request a bespoke course tailored specifically to suit your organization’s needs.
Contact us for a personalized quote to ensure the best fit for your requirements.
Yes, we can deliver the course in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.
Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.
Rikke started her career as a pilot with Sterling European Airlines in 1995 and later flew for Maersk Air and Sterling Airlines until 2009. Since then, she has transitioned into being a psychotherapist, which is her main occupation. Additionally, Rikke is also a teacher at a school for psychotherapy in Denmark.
Morten brings over 34 years of aviation expertise, mainly from the Royal Danish Navy, where he educates and mentors helicopter crews in CRM. Currently, Morten is the owner of Bluebird Heli, where he continues to apply his extensive knowledge and experience to the industry.
Jørgen Stentoft brings over 30 years of experience as an airline captain, flying various aircraft including the CRJ and B767. He has a diverse background in both civil and military aviation and holds numerous licenses such as JCAB, ATPL, Molit ATPL, Sim TRI, and CFI.
Susi has more than 30 years of experience in the aviation industry, having worked in airlines such as Maersk Air, Sterling, Primera Air, and Ryanair. During this time, she also served as a Captain on the Boeing 737 from 2001 to 2021.
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