Our 5-day Human Factors in Healthcare course is focused on achieving a higher level of patient safety through an in-depth understanding of human capabilities and limitations, the impact of organisational culture on communication and interaction with people and the equipment they operate.
Our course will provide you with the necessary tools to break communication barriers across hierarchies, understand the cause and consequences of human error, and assist you with identifying practical strategies to design error-tolerant solutions.
During the course, we will identify and discuss the human factors that cause mishaps. We open the individual’s eyes to their communication style, leadership style and its impact on the team and the operation.
This course is suitable for individuals involved in implementing, developing, and delivering Human Factors training in public and private healthcare organisations.
Our Human Factors training courses for healthcare personnel take a highly interactive approach, using facilitation, role-plays, group activities, exercises, and industry case studies. Participants are encouraged to share stories, compare ideas and workshop solutions to human factors challenges with expert facilitator support.
A typical Human Factors training programme will include the following:
The syllabus content may be adjusted to suit your organisation’s specific needs.
Training in Human Factors can help develop an understanding of:
You will receive a comprehensive training package, which includes a complete Human Factors Trainer manual, a range of Plug’n’Play lesson plans, and case studies related to patient safety.
Upon course completion, you will be able to design and deliver effective, practical human factors training for various healthcare personnel.
The Human Factors in Healthcare course is inclusive of the following:
Our Human Factors training courses for healthcare personnel are designed to be highly interactive and engaging. We employ a wide range of proven techniques, including facilitation, role-plays, group activities, exercises, and industry case studies, to ensure that participants remain fully engaged and able to learn effectively. We encourage participants to share their experiences, compare ideas, and work collaboratively to find solutions to human factors challenges.
Our experienced team of Human Factors trainers is committed to delivering the highest standard of training possible. We take great pride in our training and stand by our reputation for providing quality training to all our participants.
In-person training in Copenhagen, online or in-house
The course is available at our training facilities in central Copenhagen, online as a live webinar or in-house at the client’s location.
These courses are offered on demand. Please contact us to book a course or to discuss possible dates.
Why do training in human factors for healthcare staff?
Training in human factors is vital for patient safety and quality of care. It reduces medical errors by addressing the complex interplay of human capabilities and limitations in healthcare settings. Human factors training also promotes teamwork and communication among healthcare teams and equips healthcare professionals with crisis management skills to handle high-pressure situations effectively.
Human factors training fosters a culture of continuous improvement, encouraging error reporting and process enhancements.
What are human factors in healthcare?
Human factors in healthcare encompass the impact of human capabilities, behaviours, and limitations on patient safety and care quality. Effective communication and teamwork among healthcare professionals are necessary to prevent errors. Cognitive factors, including decision-making and problem-solving, must be considered. Fatigue and workload management should be evaluated to reduce errors and improve patient safety. Adequate understanding and safe use of technology and Electronic Health Records (EHRs) must be emphasized. Encouraging error reporting and analysis contributes to continuous improvement in healthcare systems. And crisis management skills are essential to practice in high-stress situations and emergencies.
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