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Our 5-day Human Factors in Healthcare course focuses on achieving a higher level of patient safety by deepening your understanding of human capabilities, and the influence of organisational culture on communication and interactions with people and the equipment they operate.
This course equips you with practical tools to overcome communication barriers, understand the root causes of human error, and develop error-resistant solutions. You’ll gain insights into how human factors contribute to mishaps and explore the impact of your communication and leadership styles on your team and operations.
This HF course is ideal for those involved in implementing and delivering Human Factors training healthcare organisations.
Our course is highly interactive, featuring role-plays, group activities, exercises, and industry-specific case studies. We encourage participants to share experiences, exchange ideas, and collaboratively solve human factors challenges with expert guidance.
We can adjust the syllabus to meet your organisation’s specific needs.
Our experienced Human Factors trainers are dedicated to delivering top-tier training, ensuring you are fully engaged and equipped to enhance patient safety.
Complete 380 pages CRM Trainer Manual edition III (also delivered digitally)
Plug’n’play lesson plans for each topic (also delivered digitally)
Student handouts (delivered digitally)
PowerPoint presentations (delivered digitally)
Numerous group exercises designed by NaviMinds
Copyright permission and license for the use of the material for internal training
Light breakfast, lunch, fresh fruit, and refreshments on all days (vegetarian, vegan or other dietary requests are catered for)
Certification upon successful completion of the course
Free access to Tivoli on course days (after the course studying and while opening hours)
Human performance and limitations (why human error exists)
How barriers in communication can threaten patient safety
Improve effective collaboration across teams
How human factors tools can reduce improperly patient handling
How standard operating procedures can improve the design of the healthcare system
Training in human factors is vital for patient safety and quality of care. It reduces medical errors by addressing the complex interplay of human capabilities and limitations in healthcare settings. Human factors training also promotes teamwork and communication among healthcare teams and equips healthcare professionals with crisis management skills to handle high-pressure situations effectively.
Human factors training fosters a culture of continuous improvement, encouraging error reporting and process enhancements.
Human factors in healthcare encompass the impact of human capabilities, behaviours, and limitations on patient safety and care quality. Effective communication and teamwork among healthcare professionals are necessary to prevent errors. Fatigue and workload management are evaluated to reduce errors and improve patient safety. Good understanding and safe use of technology and Electronic Health Records (EHRs) are emphasized. Encouraging error reporting and analysis contributes to continuous improvement in healthcare systems. And crisis management skills are essential to practice in high-stress situations and emergencies.
Anybody with responsibility for people, safety and the environment. Particularly safety managers, operators, supervisors, accident investigators, and CEOs. The course is also suitable for employees involved in implementing, developing, and delivering human factors training in the healthcare sector.
Choose between our 3-day or 5-day training course program, or request a bespoke course tailored specifically to suit your organization’s needs.
Contact us for a personalized quote to ensure the best fit for your requirements.
Yes, we can deliver the course in person at your in-house training facility. Our team will travel to your location, offering this service worldwide for your convenience.
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Course type
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Venue
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14 in stock
Book
Course type
Start date
End date
Venue
Cost
Availability
13 in stock
Book
Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.
Rikke started her career as a pilot with Sterling European Airlines in 1995 and later flew for Maersk Air and Sterling Airlines until 2009. Since then, she has transitioned into being a psychotherapist, which is her main occupation. Additionally, Rikke is also a teacher at a school for psychotherapy in Denmark.
Morten brings over 34 years of aviation expertise, mainly from the Royal Danish Navy, where he educates and mentors helicopter crews in CRM. Currently, Morten is the owner of Bluebird Heli, where he continues to apply his extensive knowledge and experience to the industry.
Jørgen Stentoft brings over 30 years of experience as an airline captain, flying various aircraft including the CRJ and B767. He has a diverse background in both civil and military aviation and holds numerous licenses such as JCAB, ATPL, Molit ATPL, Sim TRI, and CFI.
Susi has more than 30 years of experience in the aviation industry, having worked in airlines such as Maersk Air, Sterling, Primera Air, and Ryanair. During this time, she also served as a Captain on the Boeing 737 from 2001 to 2021.
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