+ Main topic: Standard Operating Procedures (SOPs)
+ Related topics: Human performance and limitations; multitasking; information acquisition and processing; workload management
+ Training length: 30 – 40 minutes
+ Included: SOP student handout (group exercise), lesson plan with instructor notes, PowerPoint slides, SOPs trainer information sheet.
+ Access: Instant download after payment
+ File formats: Pdf and PowerPoint
This lesson on Standard Operating Procedures has been carefully designed to deal with the topic of SOPs in a fun and highly active manner.
The lesson presents different ways of viewing SOPs and provides research on what happens when SOPs are not adhered to. Students will discuss why deviations from SOPs occur and reflect on their own SOPs breaches.
In this package, we also include a group work session in which groups/individuals must adhere to and follow three seemingly simple SOPs. Students will here gain experience with the fact that we all have different interpretations of an SOP, although it may seem straightforward. It will allow them to develop an awareness of just how puzzling following instructions/SOPs can be. During the lesson, you and your students will also discuss strategies to overcome the challenges of adhering to SOPs.
The lesson is highly flexible, as elements can be omitted or included at the trainer’s discretion.
Note: This publication is licensed for in-house training. Under no circumstances may it be used for commercial purposes.
Note: NaviMinds cannot confer the video clips referred to in this lesson. Instead, we provide instructions on how to find them on channels such as YouTube. If you experience any issues, feel free to contact us.