Flight Crew Expectation Bias – Finding a Flight Plan for Clarity

what is expectation bias

Expectation bias is when people see what they expect to see instead of what’s actually there. This can take different forms, like ignoring contradictory evidence, misunderstanding vague information, or selectively gathering data that agrees with pre-existing beliefs.

The Dirty Dozen of Human Factors

Dirty dozen aviation maintenance

The Dirty Dozen in aviation refers to the twelve most common human errors behind aviation accidents and incidents.  Although initially intended for aircraft maintenance, the human factor field now uses the Dirty Dozen as an introductory concept.

Unlocking Success: Why Emotional Intelligence Matters & Tactics to Train It

Why is emotional intelligence important

In a world where academic qualifications and technical skills take centre stage, we often forget to give closing credits to a character that plays a pivotal role in our professional and personal lives: Emotional Intelligence (EI) Also known as emotional quotient (EQ), EI is the ability to recognize, understand, manage, and effectively use emotions in […]

Changing Pilots’ Behaviour? How to Improve Behaviour-Based Safety Training

Behaviour-based safety training

New to the world of behaviour-based safety training?  Let’s start with the basics.  What is behaviour-based safety training? Behaviour-based safety training involves adjusting behaviour to promote a safer operational culture.  Admittedly, the name is sort of a spoiler alert.  In behaviour-based safety training, we will have one of two goals. We either train to maintain a desirable […]

How Future Training in Questioning Techniques Can Enhance Flight Safety

Open questions for improving flight safety

Establishing effective communication is of paramount importance when it comes to enhancing flight safety.  While we can easily spend a couple hundred pages detailing different communication styles, tactics, and theories, I’d like to direct your focus on a seemingly unusual factor – in the questions you ask.  In this article, I will explore how different […]

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