Human Factors in Healthcare: Crew Resource Management’s Impact on Patient Safety
Crew Resource Management, also known as Cockpit Resource Management, is a systematic approach to training that promotes non-technical skills, such as teamwork, communication, situational awareness and decision-making among crew members.
Unleash the Power of Motivational Leadership: Inspire Your Team to Greatness
A motivational leader is a leader who doesn’t just manage a team; they ignite a spark within each member, propelling them toward success. But how does one become one?
Training the Startle Response in Pilots: Harnessing the Body’s Alarm System
To ensure the highest level of safety, flight crews must master situational awareness to make swift decisions and respond appropriately to sudden critical events.
Situational Awareness – The Lifeline of Aviation: Thoughts on How to Approach It In Training
To ensure the highest level of safety, flight crews must master situational awareness to make swift decisions and respond appropriately to sudden critical events.
Assertiveness in Action: Transform Your Life with These Strategies to Be More Assertive
Do you often say yes when you want to say no? Do you struggle to express your opinions or stand up for yourself in difficult situations? If you’re sitting relentlessly trying to keep yourself from admitting it, knowing that you, in reality, should add a resentful nod, don’t worry – you’re far from the only […]
Unlocking Success: Why Emotional Intelligence Matters & Tactics to Train It
In a world where academic qualifications and technical skills take centre stage, we often forget to give closing credits to a character that plays a pivotal role in our professional and personal lives: Emotional Intelligence (EI) Also known as emotional quotient (EQ), EI is the ability to recognize, understand, manage, and effectively use emotions in […]
Changing Pilots’ Behaviour? How to Improve Behaviour-Based Safety Training
New to the world of behaviour-based safety training? Let’s start with the basics. What is behaviour-based safety training? Behaviour-based safety training involves adjusting behaviour to promote a safer operational culture. Admittedly, the name is sort of a spoiler alert. In behaviour-based safety training, we will have one of two goals. We either train to maintain a desirable […]
How Future Training in Questioning Techniques Can Enhance Flight Safety
Establishing effective communication is of paramount importance when it comes to enhancing flight safety. While we can easily spend a couple hundred pages detailing different communication styles, tactics, and theories, I’d like to direct your focus on a seemingly unusual factor – in the questions you ask. In this article, I will explore how different […]