Unlocking Success: Why Emotional Intelligence Matters & Tactics to Train It

what is EQ

In a world where academic qualifications and technical skills take centre stage, we often forget to give closing credits to a character that plays a pivotal role in our professional and personal lives: Emotional Intelligence (EI) Also known as emotional quotient (EQ), EI is the ability to recognize, understand, manage, and effectively use emotions in […]

How Future Training in Questioning Techniques Can Enhance Flight Safety

Open questions for improving flight safety

Establishing effective communication is of paramount importance when it comes to enhancing flight safety.  While we can easily spend a couple hundred pages detailing different communication styles, tactics, and theories, I’d like to direct your focus on a seemingly unusual factor – in the questions you ask.  In this article, I will explore how different […]

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