Unlocking Success: Why Emotional Intelligence Matters & Tactics to Train It

emotional-intelligence

In a world where academic qualifications and technical skills take centre stage, we often forget to give closing credits to a character that plays a pivotal role in our professional and personal lives: Emotional Intelligence (EI) Also known as emotional quotient (EQ), EI is the ability to recognize, understand, manage, and effectively use emotions in […]

How Future Training in Questioning Techniques Can Enhance Flight Safety

questionning-technique

Establishing effective communication is of paramount importance when it comes to enhancing flight safety.  While we can easily spend a couple hundred pages detailing different communication styles, tactics, and theories, I’d like to direct your focus on a seemingly unusual factor – in the questions you ask.  In this article, I will explore how different […]

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