Whilst most people know the difference between an open and a closed question, the truth is – most people are not very skilled at using them. This lesson plan introduces a simple, yet very powerful communication tool. It includes a funny eye-opener, handout for group work and full lesson plan that is easy to use for the facilitator.
Time: 30-60 minutes
Note: this publication is licensed for in-house training. Under no circumstances may it be used for commercial purposes