Crew Resource Management, also known as Cockpit Resource Management, is a systematic approach to training that promotes non-technical skills, such as teamwork, communication, situational awareness and decision-making among crew members.
In a world where academic qualifications and technical skills take centre stage, we often forget to give closing credits to a character that plays a pivotal role in our professional and personal lives: Emotional Intelligence (EI) Also known as emotional quotient (EQ), EI is the ability to recognize, understand, manage, and effectively use emotions in […]
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