Human Factors Healthcare Workshops
Our workshops are an interactive, playful way of addressing or introducing the topic of Human Factors healthcare training in clinical, medical settings. A workshop is ideal for smaller groups (ideally from 8 to 20 people). In addition a workshop is perfect for gathering different groups of personnel and creating a cross organisational understanding.
Introducing Human Factors – a possible challenge
First of all it is to be expected that resistance to change is present when new approaches and changes are introduced. When commercial airlines introduced the concept in the late 80’ies it received quite some resistance from airline staff. This has changed – and human factors training is now generally viewed as a cornerstone in safe flying by airline staff.
Human Factors in healthcare originates from commercial aviation. So this is another factor that may create further resistance. Questions like: “why do we need to hear how pilots work” may arise. Resistance is a natural human reaction when changes are imposed upon us.
Because of these dynamics we know we are up against a challenge. We know that the somewhat old fashioned way of lecturing or presenting the topics create only more resistance. We are experienced when it comes to handling discussions around these challenges, and we will take care of every detail. Furthermore our approach is unique in that we have spent years developing eye openers and games to help us prove that human make mistakes, humans miss information, and humans make faulty (sometimes hasty) decisions. This approach (also referred to as experiential learning) is an effective way of teaching. In essence our experiential learning exercises have been designed so that participants themselves will experience the benefits and pitfalls. This creates at once a much more effective and more neutral form of learning. And it is very effective for creating reflection. Especially relevant for our workshops is that due to a smaller number of people we are able to include one or more of these experiential learning exercises.
Our experienced team will design the workshop to meet your specific wishes or challenges your organization may face. This includes any specific topics or problem areas you may have already identified. A workshop can be delivered either as a half day or a full day activity.
We promise that a workshop on human factors will be an eye-opening and thought provoking learning experience for your healthcare team.