Rail Resource Management RRM Workshops
A workshop in Rail Resource Management (or rail human factors) is a ideal way of introducing or reinforcing the Rail Resource Management RRM or Human Factors concept for your staff. A workshop is perfect for gathering different groups of personnel and creating a cross organisational understanding. and can be designed in both length and content to your organisations’s specific needs.
Workshops can form part of an existing training or conference programme or they can be used as a half or whole day programme. Workshops are ideal for smaller groups (8-20 people recommended). In addition NaviMinds’ workshops are a highly interactive, playful way of addressing or introducing the topic of Rail Resource Management.
Introducing Rail Resource Management – a possible challenge
When commercial airlines introduced Crew Resource Management in the late 80’ies it received quite some resistance from airline staff. In fact it has taken time to revert this resistance. But things have changed and human factors training is now generally viewed as a cornerstone in safe flying by airline staff. In fact the CRM concept is now quickly spreading into other industries such as healthcare and railways. The terminology has changed to become more industry specific as is referred to as Rail Resource Management RRM or rail human factors. But the concept remains the same: human make mistakes and need to recognise the importance of true teamwork, open communication and error management. Our team of human factors specialists are skilful when it comes to adapting human factors programmes to the rail industry.
Friction is to be expected when changes are imposed upon us. Understanding and accepting that humans generally resist change is an element which is crucial when it comes to the delivery of human factors. Because of these dynamics we know we are up against a challenge. We know that the somewhat old fashioned way of lecturing or presenting the topics create only more resistance. Our team is experienced when it comes to handling challenging discussions around these challenges.
NaviMinds’ approach is unique in that we have spent years developing eye openers and games to help us prove that humans make mistakes, humans miss information, and humans make faulty (sometimes hasty) decisions irrespectively of rank, experience or ability. This approach (also referred to as experiential learning) is an effective way of teaching. In essence our experiential learning exercises have been designed so that participants themselves will experience the benefits and pitfalls. This creates at once a much more effective and more neutral form of learning. And it is very effective for creating reflection. Especially relevant for our workshops is that due to a smaller number of people we are able to include one or more of these experiential learning exercises.
Our experienced team will design the workshop to meet your specific wishes or challenges your organisation may face. This includes any specific topics or problem areas you may have already identified. A workshop can be delivered either as a half day or a full day activity.
We promise that a workshop on human factors will be an eye-opening and thought provoking learning experience for your team.