This lesson plan is easy to follow and use and provides step by step guidance for the CRM trainer/facilitator. Beside the main topics it also touches on other EASA CRM topics such as cultural differences, leadership, communication, attitudes and behaviours and authority gradients. We have included a group work designed to make people reflect on their own communication style, attitude and behaviour. We equally provide interesting insight into research that suggests a very direct link between national culture and aviation safety. A highly interactive lesson which is likely to create much debate. Especially the part about authority gradients. Therefore, it may take slightly longer to facilitate than the 60 mins. advertised. Straight after payment you will be able to download the full product which contains:
- A full step-by step lesson plan
- Powerpoint presentation
- 2 student handouts
- Suggestions on videos to use and how to find them
Please note that NaviMinds cannot confer the video clips referred to in this lesson. Meanwhile, these can in most instances be found on online media like Youtube.
Time: 50-60 mins
Topics related to the main subject: Organisational factors; Cultural differences; Standard operating procedures; Individual and team responsibilities; Communication
File formats: The files are downloaded as PDFs and Power Point.
Note: this publication is licensed for in-house training. Under no circumstances may it be used for commercial purposes