Bridge Resource Management Introductory Course

Course overview

Develop a basic understanding of Human Factors and their impact on operational safety and daily efficiency with our 1-day Bridge Resource Management Introductory (BRM/MCRM) course. 

This BRM introductory course will provide you with a new understanding and attention towards the impact of human factors on board. You will learn how to break communication barriers across hierarchies and understand the cause and consequences of human error in maritime operations.  

The course is suitable for all groups of maritime personnel, both ashore and on board. In this introductory course to Bridge Resource Management, we focus on identifying and building sustainable strategies to minimise incidents and accidents on board.

Teey are always prepared. Shot of a group of search and rescue personnel on maneuvers.

About the course

This 1-day Bridge Resource Management introductory course aims to build and sustain an atmosphere where all personnel feel empowered to speak up when they suspect a problem. 

The course will address and discuss how human factors impact operational safety. In collaboration with our skilled trainers, you will work on identifying possible defences to reduce the risk of errors caused by human factors. 

An introductory course programme can, for example, include some of the following:  

  • Leadership and teambuilding  
  • Decision-making and problem-solving  
  • Human performance and limitations  
  • Effective communication  
  • Threat and Error management (TEM)  
  • Workload management  
  • Information acquisition and processing  
  • Stress and stress management  
  • Safety culture and company culture  
  • Cooperation 
  • Situational awareness 
  • Standard operating procedures (SOPs)  
  • Resilience development and mental flexibility
  • Fatigue and vigilance  
  • Industry case studies  


The course can be designed to meet specific needs or problem areas your organisation may have already identified. 

Training in Human Factors can help develop an understanding of:  

  • Human performance and limitations (why human error exists) 
  • Ways to improve effective collaboration across teams 
  • How a proper safety culture can enhance performance  
  • A practical team-based threat and error management training that can assist organisations in improved safety and efficiency 
  • Effective monitoring, peer monitoring, and avoidance of distractions
  • When and how to intervene, challenges faced when intervening, and intervention models
  • How effective communication can limit incidents and accidents on-board 

You’ll receive a comprehensive training package when participating in a NaviMinds course. We hand-pick curated materials relevant to your training. 

The Maritime Crew Resource Management Introductory course includes:  

  • 8 hours of interactive training 
  • Plug’n’play lesson plans for selected lessons 
  • Student handouts 
  • Powerpoint presentation
  • All the above delivered digitally for download
  • Copyright permission for the use and reproduction of materials for internal training 
  • Experienced Human Factors Trainers
  • Certification on completion of the course
  • Free access to Tivoli on course days (after the course and when it’s open)

Our Human Factors introductory course for maritime personnel take a highly interactive approach, using facilitation, role-plays, group activities, exercises, and industry case studies. Participants are encouraged to share stories, compare ideas and workshop solutions to human factors challenges with expert facilitator support.  

Our experienced team of Human Factors trainers is dedicated to providing the highest quality training possible. We have spent years developing eye-opening games and exercises that help us prove that human error is a normal part of our human makeup. 

When joining one of our courses, you will experience the benefits and pitfalls on your body and mind, creating a much more effective form of learning.  

In-house training or at our Training facility in Copenhagen

The training is available at our training facilities in central Copenhagen or in-house at the client’s location. 

These courses are offered on demand. For more information about this course, don’t hesitate to contact us.

What is Bridge Resource Management training? 

Bridge Resource Management (BRM) training is a maritime program aimed at improving safety through better teamwork, communication, and decision-making onboard. BRM training enhances decision-making skills and integrates cultural sensitivity and effective communication protocols to help foster a culture of continuous improvement in maritime operations and contribute to a safer and more efficient operation.

What are the objectives of BRM?

A Bridge Resource Management course aims to help participants identify specific safety and productivity issues caused by organisational communication and process barriers. The course aims to reduce the risk of incidents and accidents by encouraging safe and responsible behaviour. 

How do I pay for a course? 

Option 1: Reserve your seat by paying a 10% deposit upon booking. We will send an invoice for the remaining balance approximately two weeks before the course begins.

Option 2: Secure your spot by paying the full amount upfront using Visa, Visa Electron, Maestro, or Mastercard.

Option 3: If you prefer to pay via invoice, please contact us to reserve your seat.

Let us know your preferred payment method, and we make sure to find a solution.

These will be your instructors

Anne Soelvsteen teaching

Anne Sølvsteen

CEO & Founder

Anne’s career began as a Cabin Attendant in 1987. She became a Flight Instructor in 1994 and later served as a First Officer at Maersk Air and Sterling Airlines. Anne also served as a Simulator Flight Instructor and was Captain on the 737 fleet at Primera Air A/S. She also held the positions of Deputy Safety Officer and Chief of Human Factors Training.

Sarah Hudson

Brand Manager & CRM Trainer

Sarah began her career as a Cabin Attendant at Cimber/CityJet A/S. In 2018, Sarah joined Copenhagen AirTaxi A/S, where she helped educate new pilots on workload- and time management. She holds a master’s degree in Business and Psychology from Copenhagen Business School and currently serves as the Brand Manager and CRM trainer at NaviMinds.

Customer reviews

5.0
Based on 8 reviews
powered by Google
Horea MesesanHorea Mesesan
13:46 16 Jun 23
I cannot think of a better place for aviation related trainings. Already been here twice and loved it every time. The knowledge I gained here helped me a lot in the professional and private life 🙂
Guillaume GenoudGuillaume Genoud
15:08 21 Apr 23
Excellent working atmosphere and course content.In more than 10 years, definitively thé Best CRMT course.Thank you Naviminds!!
K EK E
15:08 21 Apr 23
Amazing course with so many new view points to CRM topics. I also got a lot of new tips and tricks to use as an instructor. Anne and Sarah are such amazing teachers. Thank you for the course!
Rich TylerRich Tyler
16:04 24 Feb 23
Fantastic course delivered by Anne, Sarah and Jacob. Excellent facilitators and very experienced in their field in delivering the crew resource management trainer core course. Highly recommended and thank you.
George PapadakisGeorge Papadakis
10:48 23 Sep 21
An excellent 5-day Crew Resource Management Trainer (CRMT)/ Human Factors course. Highly recommended for the context and passion of the training team!Great material provided and in combination with the training experience it produces a high quality outcome.
js_loader

Request quote

Any questions?

Request quote